Music Maker Premium 2023. Downloaded the install program and it will not install, runs for about 30 seconds and the pauses. Hit continue with the same effect.
@Robert-Aprill The download stops? The easiest way is to disable Windows Defender or your firewall temporarily. Enable it again after the installation has finished.
I saved the download to the desktop and click on it to open and it decompresses the files and starts what I assume is the install process and after about 30 seconds stops. The spinning thing by the program name quits and a pause sign takes it's place. On the bottom right corner of the screen there is a continue button and a cancel button. When I hit continue is does the same thing. I had Music Maker 2022 installed but deleted it as I thought that may be the problem but there was no change.
Have you done as @SP. advised and turned off any and all antivirus and/or firewall programs you have running? Also check your settings for Protected Folders and Ransomware. Quite often, it is Windows security settings that seriously interfere with program installation.
Jeff
Forum Moderator
I'll check again, I thought I did. Haven't had this problem with any other programs in the past.
I checked and Defender was on, turned it off and the same thing happens.
I ordered the backup DVD, I guess I wait for that and try that.
Hi
. . . . I saved the download to the desktop . . . .
Try moving the downloaded install manager file to your Downloads folder that is inside your Documents folder and run it again - this is where it should be.
You should not save any files on your desktop, it is a protected location and under certain circumstances could be reset without warning, resulting in loss of the files stored there.
John EB
Forum Moderator
Still won't install. Just and added note, I had to use the "if the download doesn't start automatically click here" button, as it didn't start automatically. Not sure if that makes a difference but that is all I have.