Music Maker Premium 2020 (64 bit) version 29.0.5.32

William-Tobitt wrote on 2/25/2021, 9:23 PM

Music Maker Premium 2020 (64 bit) version 29.0.5.32 is suddenly taking forever to load a project (I have 8 Gig memory and 1T Hard Drive), and then I have all kinds of issues playing it - from the program freezing to the project not playing properly. what's up? Sometimes it is saying I need to purchase the premium version when I am already using the premium version.

Comments

johnebaker wrote on 2/26/2021, 4:30 AM

@William-Tobitt

. . . . Music Maker Premium 2020 (64 bit) version 29.0.5.32 . . . .

You have Music Maker 2021 (64 bit) not 2020 (32 bit) which is version 28.0.x.xx.

I suspect what you have done us upgraded to Music Maker (MMM) 2021 and it is using the serial number from your previous version.

Assuming you do not want MMM 2021 - which you must pay the Upgrade price for to get a new serial number as it is a different program being the first 64 bit version. MMM 2020 was the last of the 32 bit versions.

I would suggest you download, install Revo Uninstaller (freeware) and use it to uninstall Music Maker and then run the scans and delete the files/folders and registry fragments left behind.

Download and install your previous version of Music maker from your account at magix.com.

Activate with your serial number, check for updates - but do not upgrade to MMM 2021 if the update message states the upgrade version number as 29.0.x.x.

Then re-install all the Extra Content - if you chose to leave this in the installation folder during the previous install it will be installed without being downloaded again.

John EB
Forum Moderator