I don't understand what MicroSoft Word has to do with the problem? Did you perhaps mean Microsoft Edge?
Reading your posting history I see this is actually the second thread you have created about activation problems. The earlier one concerned a problem of apparently needing your Computer ID, to which several of us, including myself but especially @browj2 have replied. Why have you not replied to John's questions about viewing his tutorial, and why have you not continued the discussion in that same thread? The issues are clearly related.
In order to keep all the discussion in "one place" I am going to close this thread; please continue the discussion in your earlier thread.