music maker plus doesn't recognise my store content and crashes

Andrew-Clayton-Bunday wrote on 8/14/2020, 10:21 AM

every time i load the Magix music maker plus (64bit) software i have to reinstall my content every time i load up. all my features vsts sound pools plus your own store content wont show up i have several packages(listed in part below) all of them are not available until i reinstall them or are absent completely every time i load up. then i can work for however long the auto save feature is for and it crashes as it saves. turn it off and it crashes after about 20 mins of work either way. saying out of memory

any files with none native Vsts in them no longer load for my work that is a lot

tracks without Vsts are out of beat and miss aligned load up old version they sound fine new version its out by a few milli sconds in the placement or mix i cant tell as it crashed too quick

things tried 
logged in (correct)
checked the content is usable according to the store (it works in the 32 bit just fine and i purchased your bridge software as well for the 32bit ones to work in the new version)
deleted and reinstalled all content 
tried on a different system same problems
clean install with no content inc your own, seems to function just fine 
install any content crashes or tells me i dont own it. if i do install any of the store content next time i load it it says store download failed and an "ok" button no msg or error code. randomly disconnected me from your store says there is no internet even though i clearly have internet to any other applications running on the machine at the same time i have to restart my entire computer to get it to load the store/ program again.

version 29.0.1.16
store dosn't recognise i have several versions or features any more 
Edm, 
hip hop
80's version
Revolta 2 
Den e1
more tracks and formats
multi core 
Fx plus
Creative suite no longer even shows

System i am running is (drivers checked as from the morning of this mail all up to date inc graphics)
windows 10 64bit pro 
32gb DDr4 Ram
6700k intel i7
1Tb sdd
Gtx 970 4gb
realtek soundcard

Comments

browj2 wrote on 8/14/2020, 10:53 AM

@Andrew-Clayton-Bunday

Hi,

There is no program MusicMaker Plus, only Music Maker and it's free. Plus and Premium give you access to features, presets, some instruments and some Soundpools.

Did you activate your code for Plus and activate any previous codes?

Are you logged in?

Did you give the path to the Soundpools main folder by using the parameter gear button, add Soundpools and navigating to the Soundpools main folder?

Still problems? Go to the Program Settings and Clean up Store. MMM will restart. Log in and check again. Download and install instruments, etc. Since this is a 64bit version, the 32 bit versions get replaced, and stuff like that.

John CB

John C.B.

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Andrew-Clayton-Bunday wrote on 8/14/2020, 11:14 AM

@Andrew-Clayton-Bunday

Hi,

There is no program MusicMaker Plus, only Music Maker and it's free. Plus and Premium give you access to features, presets, some instruments and some Soundpools.

Did you activate your code for Plus and activate any previous codes?

Are you logged in?

Did you give the path to the Soundpools main folder by using the parameter gear button, add Soundpools and navigating to the Soundpools main folder?

Still problems? Go to the Program Settings and Clean up Store. MMM will restart. Log in and check again. Download and install instruments, etc. Since this is a 64bit version, the 32 bit versions get replaced, and stuff like that.

John CB

hi there the plus comes from the package they arranged on the humble site i have the patch to use both 64 and 32 bit as stated in my description i also have logged in but as ithe statement says it wont show anything i won from the stall after a repload the software and some are missing completely saying to purchase it when i own them already and have recipts for them yes they show up on my magix account but int he software they don't yet others do such as the sound pools i have activated to the same account

damon-briggs wrote on 11/8/2020, 4:49 AM

i have music maker 2020 premium i bought 12 string guitars from store paid 25£ and it will not load corectly gets to 10% then say finished and you click on it nothing happens tried re installing program same thing dont work the program has more bugs then its worth itry befor by the newer 64 bit 2020 version found same isues not worth buying when i already own all the feachers it boast about on 2020 just seems like ripoff after rip off older magix were way better no bugs all the time

CubeAce wrote on 11/8/2020, 7:22 AM

@damon-briggs

Hi Damon.

You need to take this up with Magix support as this is a users only forum and we can't help you with this. Sorry.

There are no Magix staff on the forums to help you out.

Ray.

 

 

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Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

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emmrecs wrote on 11/8/2020, 8:09 AM

@damon-briggs

Please follow the advice that @CubeAce (Ray) has given.

You have made today a number of posts to the forum, basically saying the same things. Such repeated posts are NOT allowed in the forum (see Community rules #3, in the footer of any forum page). Failure to follow this rule will lead to you being banned from the community and so you will be unable to post.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

ACGuernica wrote on 1/11/2022, 2:39 PM

@damon-briggs

Hi Damon.

You need to take this up with Magix support as this is a users only forum and we can't help you with this. Sorry.

There are no Magix staff on the forums to help you out.

Ray.

Support sends us to this when we click to find out why the vst or sound packages all of a sudden will not load.