Comments

johnebaker wrote on 8/3/2020, 11:59 AM

@Bluesea

Hi

Please read this post and come back with details, as listed in the linked to post, of your computer specification, Music Maker variant and version number, and any other relevant information eg what changed on your computer between Music Maker working and not working.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Bluesea wrote on 8/10/2020, 4:20 PM

Nothing changed on my computer. you guys started releasing versions that crash. I have version 28.0.3.51

exporting music no longer works and automatic mastering crashes. if you want me to post a picture every time it crashes let me know so i can post dozens of times. I have the newest of version of windows.

Processor AMD FX9tm)-4350 QUAD-Core Processor 4.20 GHz

installed ram 8.00 gb

64 bit operating system, x64 based processor

Please fix this.

Graham-Hawker wrote on 8/11/2020, 12:03 AM

you guys started releasing versions that crash.

This is a users forum. We haven't done anything.

Bluesea wrote on 8/11/2020, 12:24 AM

you guys started releasing versions that crash.

This is a users forum. We haven't done anything.

Allright. Thanks for the info. I am just trying to make this program work.

SP. wrote on 8/14/2020, 5:31 PM

Nothing changed on my computer. you guys started releasing versions that crash. I have version 28.0.3.51

I have the same version and it works for me. Even if you think nothing changed on your computer it could be very possible that, if you use Windows 10, Windows installed an update without you noticing it and disabled or changed some functionality that this MM version needs to work correctly.

Bluesea wrote on 8/14/2020, 8:27 PM

Okay. Thank You everyone for the information and help. I'm going to contact Magix.