Music maker download manager won´t start.

Aran-More wrote on 6/20/2020, 12:50 PM

I´m on a fresh install of Windows and I downloaded the installer, but it just won´t start downloading, it stays on 0%, tried disabling my antivirus and firewall but nothing. The servers are down or something?

Update:

I already tried on a different pc, it seems there´s a server problem I guess, but it has been like this since yesterday.

Comments

johnebaker wrote on 6/21/2020, 3:30 AM

@Aran-More

Hi and welcome to the forum.

Look at your image again

You may find that the download will stop particularly if the Internet connection is not stable or overloaded.

While the download is progressing it is beat not to do anything else on the computer - several times I have inadvertently stopped the download.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Aran-More wrote on 6/21/2020, 7:51 AM

@Aran-More

Hi and welcome to the forum.

Look at your image again

You may find that the download will stop particularly if the Internet connection is not stable or overloaded.

While the download is progressing it is beat not to do anything else on the computer - several times I have inadvertently stopped the download.

John EB
Forum Moderator

Tried this and it didn´t download anything, I tried even closing all background programs and yet it didn´t work, it keeps pausing itself before even download anything.

Aran-More wrote on 6/22/2020, 8:22 AM

Yep, today its downloading with no problem, it seems that it was a server problem that lasted through the weekend for me.

johnebaker wrote on 6/22/2020, 1:02 PM

@Aran-More

Hi

Thank you for letting us know.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.