Music Maker 2019 Premium... NO VOUCHERS FOR SOUND POOLS!!

jeffrey-galuidi wrote on 11/17/2018, 5:08 AM

Hi just bought, downloaded and installed MM 2019 Premium. It is advertised as coming with:

NEW! 1 Soundpool Collection of your choice ($100.00 value):

NEW! 3 Complete Soundpool Bundles or Soundpools of your choice (a value of $19.99 per Soundpool):

NEW! 3 preset packs + 8 software instruments of your choice

I never received these. I know from buying MM Premium 2016 that you get these vouchers sent through email. The only email I got from Magix was to install MMP 2019 (and Sound Forge and MM Hip Hop Edition)
Check junk mail too, nothing there.
How do I get these sound pools?
Thanks

 

Comments

shgrude wrote on 11/17/2018, 6:41 AM

The vouchers are attachef to your store account.

Once you register/activate your MMM2019 Premium, there will appear vouchers in the store for what you are entitled to.

You will need to click purchase on an item, but will be offered to use a vouchers (the price Will be 0) in the popup box.

Remember that there might be items more valuable then offered by your vouchers and these items will henge not be covered and the items price will be shown.

Did you get additional codes for vouchers, you will need to register/activate these as well.

Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
Operating system: Microsoft Windows 10 Home (64-bits) OS 19041.450 (2004)
Memory: 64GB
Sound Card: NVIDIA High Definition Audio
Realtek High Definition Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
Graphics Card: NVIDIA GeForce GTX 1060 1920x1080 6GB

jeffrey-galuidi wrote on 11/17/2018, 7:32 AM

Yeah I found them, eventually.
They were in the bottom right of the screen when I went to the sound store, but they weren't very clear and no explanation was given as to where they were or how to claim them after I'd purchased MM 2019 Premium.
I'll leave this post up incase others have the same problem.

Larry98 wrote on 11/17/2018, 8:03 AM

no explanation was given as to where they were or how to claim them after I'd purchased MM 2019 Premium.

This is NOT true. Everything was explained in the email itself.