I am trying to activate the MPEG-2 Codec. It is asking for my computer ID, but everything I enter it's saying is not Valid. Why? Is my computer not registered?
Is your computer is online, you should just use the option to order the activation code online. The ID code is what you can retrieve under the post/fax activation button. However, if you use the correct button, you won't be prompted to enter the ID code manually. If you're offline, there's a phone activation option as well, where you can get the required code from an automatic phone system. Contact Magix support/sales if you're still having trouble getting this sorted.
What do I need to do to activate the MPEG-2 Codec....I downloaded an older version of Magix Photostory and It keeps on saying unfortunately the function MPEG-2 is not available due to licensing conditions !!! This product is registered and I have never had a problem with this before. I restored my computer and now this happens !!! I am on windows 10....Please help with this problem because I have an important event coming up in which I am responsible for the Photo DVD that is to be played !!! Thanks for your help. My email address is xxxx . I will be waiting for your answer.
Please do not resurrect old topics - this one is 8 years old, also when posting do not include email addresses, personal information or product serial numbers.
Please read this topic first then create a new post giving more information in particular computer specification, photostory fullname and version as it appears under Help, About . . , if Windows 10 was an update from 7 or 8 and, if an update, did this problem occur after the update.