@David-Rye

Hi

From the image, check that the Project Settings number of tracks is not set to 4.

Can you put your computer specification in your profile signature so we do not have to keep asking for it.

See this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with. 

HTH

John EB
Forum Moderator

@CubeAce

The view looks awful.

Ray, that's a bit harsh. Using my very scientific method of my ruler up against the screen, that looks very much like a 4k display to me, nothing more.

@David-Rye

David, you can increase the height of your tracks by clicking the Plus (+) arrow on the right edge at the bottom of the vertical scroll bar. That may help MMS display the frames.

You might find it's easier to have the audio on the track beneath: set that by File>Settings>Program>Video Audio tab, untick video/audio on one track.

@AAProds, @CubeAce

Hi Alwyn, Ray

. . . . Using my very scientific method of my ruler up against the screen, that looks very much like a 4k display to me . . . .

I agree without the need for a ruler, if the screen shot has not been reduced in size, then it is a 4K UHD (3840 x 2160) monitor or laptop screen.

However did you notice that there are only 4 tracks available in the project?

If the project has more than 4 tracks empty ones should be displayed.

When you reduce a projects number of tracks, eg down to 4, occupied tracks 5 and higher disappear, restoring the original number of tracks, tracks 5 that were occupied have lost the objects on them - undo (Ctrl+Z) will restore them if the project has not been saved in the 4 track state.

@David-Rye - try opening the auto saved backup files to see if you can get back the project as was.

Note: the auto backups though numbered 0 -9 are not an indication of the correct order of save. The auto backup is a cyclic backup with a maximum of 10, one 9 is reached the next one is numbered 0 and so on - load by date starting working with the latest to older.

John EB

@David-Rye Hi, your video says MP4 TS ? I don't know much about that kind of file,

There's a tool called MediaInfo, download it, it's free https://mediaarea.net/en/MediaInfo
After downloading, right click on the media in your Windows folder, open MediaInfo, choose Text from the View option, select all, copy & paste in a comment here,

@David-Rye

Apologies David. @AAProds is correct, I was harsh without justification.

I should have zoomed in more to realise the monitor image was actually quite high resolution.

@Former user

TS = Transport Stream. Often from a DVD but not always.

Ray.

@Former user

Hi

. . . . MP4 TS, I don't know much about that kind of file . . . .

This is an video transport stream file, usually encoded in MPEG-2 format, often seen from DVD's, as @CubeAce has mentioned, and also TV broadcast stream recording - my satellite receiver saves the broadcast streams in this format, and security camera recordings.

John EB

@CubeAce @johnebaker Thanks, yep i Googled TS & it mentioned transport stream, 👍

Do the TS files work fine in your MS,

The OP is about 'areas in the video and the rest are blacked out,' but most of the comments above are related to screen & track layout/view, I tried setting mine up just like the OP, Movie/project settings has the option for 4 tracks only, Audio on the same track but mine still shows all thumbnails in the track (32" 4k screen)

That's why i picked up on & suspect it's more about the file rather than MS layout ?🤔👍

@AAProds @CubeAce @johnebaker 

Just had a look through @David-Rye previous posts to see if there's PC specs mentioned, there's none & never once have they replied after making the first post, what's with that?

@David-Rye

Hi

Please help us to help you by providing information requested - as @Former user has pointed this has not been forthcoming above or in previous topics and is essential, otherwise we are having to make assumptions which may be incorrect.

We need information on your computer specification, Windows version and program version number, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with. 

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

Are the graphics card drivers up to date?

A screen shot of the Program settings, Device options tab  would help.

Download and install MediaInfo and analyse the video clip causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.     

John EB
Forum Moderator