Comments

johnebaker wrote on 9/4/2023, 2:24 AM

@Will-Dallimore

Hi

Please note that MP4 is not a video format it is a container file format which can contain video encoded in several different formats.

We need more information:-

  • Full name of the program, the edition and the version number as found under Help, About
     
  • Which MP4 feature did you purchase? If the HEVC/h.265 codec then once it has been activated it should remain activated.
     
  • Is the issue on import or export?
     
  • The specification of your computer system, may help, include Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Will-Dallimore wrote on 9/4/2023, 12:12 PM

Hi John, here are the details you asked for:-

Program: MAGIX Movie Edit Pro Version 20.0.1.80 (UDP 3) UG Code 8451 KA1

MP4: I'm not sure, but it was purchased directly from the program via MAGIX (and cost a few £s)

Import / Export: The MAGIX Movie Edit Pro and the MP4 program were both purchased online direct from MAGIX (possibly from Germany).

The computer is a DELL Inspiron 5502 Processor Intel i5-1135G7 @240Ghz 1.38GHz RAM 8Gb running Windows 10 (Version 22H2)

It is a laptop but I'm not sure of the graphic card but the display is 1920 x 1080. The MAGIX Movie Edit Pro 21 runs fine except for the apparent loss of the MP4 component in new MVP projects. The only way around it presently is to use the current (working MP4 project) MVP project file for all future projects. Just a matter of 'clear out the old' and drag in the new.

About myself: I have been a MAGIX user for many years (I still run Movie Edit Pro 16 on a Windows 95 PC).

 

CubeAce wrote on 9/4/2023, 2:45 PM

@Will-Dallimore

Hi.

Your laptop has an inboard Intel Iris Xe Graphics chip built into the CPU.

It should show up in the program settings in the import/processing/export section. If there is a secondary graphics card that should also show up there in the programs options.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

CubeAce wrote on 9/4/2023, 4:23 PM

@Will-Dallimore

Hi.

Download MediaInfo and then select a converted file and see what the actual encoding of the file is by right clicking the file and selecting MediaInfo.

Select the text view and copy and paste the result here.

It should look similar to this.

General
Complete name                            : D:\2023-03-24.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/avc1)
File size                                : 5.80 MiB
Duration                                 : 31 s 0 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 568 kb/s
Frame rate                               : 25.000 FPS
Encoded date                             : 2023-04-25 05:42:57 UTC
Tagged date                              : 2023-04-25 05:42:57 UTC

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L5.1
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 4 frames
Format settings, GOP                     : M=3, N=25
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 31 s 0 ms
Bit rate                                 : 1 377 kb/s
Width                                    : 320 pixels
Height                                   : 240 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.717
Stream size                              : 5.09 MiB (88%)
Language                                 : English
Encoded date                             : 2023-04-25 05:42:57 UTC
Tagged date                              : 2023-04-25 05:42:57 UTC
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 30 s 955 ms
Bit rate mode                            : Variable
Bit rate                                 : 188 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 709 KiB (12%)
Language                                 : English
Encoded date                             : 2023-04-25 05:42:57 UTC
Tagged date                              : 2023-04-25 05:42:57 UTC

If it doesn't look like that, post the result anyway and someone here may be able to figure out what is going wrong.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Will-Dallimore wrote on 9/5/2023, 3:30 AM

Hi Ray and John, thank you for your help.

I may have made a mountain out of a molehill as the fault lay not with the product but more with the operator.

When I selected Export Movie in the File Menu, and then the Video as MP4 option, I went to the section where you enter the filename etc of the file you wish to export. At the top of this section is a list of Presets. By default this is set at AVCHD-Transport stream 1920 x 1080 i25 PAL which would give you an export to a AVCHD type file i.e. M2TS. By selecting, from the drop-down list, HDTV 1920 x 1080 25 FPS I got an MP4 option. And therefore exported myself an MP4 movie.

They say that a problem shared is a problem halved which was certainly true here, it is knowing that eventually someone would find the answer, even if that someone turned out to be me.

Thank you again for your help, sorry if it was something of a damp squib, and not a real problem for you to solve.

 

CubeAce wrote on 9/5/2023, 5:41 AM

@Will-Dallimore

Never a problem Will.

Some of us have never used more than a fraction of what such programs can do and may never have seen the relevant drop down menus or occurred to us to look for ourselves to check the options. If nothing else it has taught me to follow the steps outlined by the enquirer to see if other options were missed in future.

Thank you for the lesson and glad you found a solution. It may be useful to someone else in the future.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."