MP4 playback in VLC problem

rob-osborne wrote on 11/26/2021, 12:37 AM

When I export a movie as an MPEG-4 file it plays fine in Windows Media Player but appears to be zoomed in and vertually unwatchable when using VLC, any ideas what is going wrong please ?

 

Last changed by johnebaker

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

Comments

johnebaker wrote on 11/26/2021, 3:25 AM

@rob-osborne

Hi and welcome to the forum

Which version of Movie Edit Pro are you using?

Which export preset did you use - a screenshot of the export dialog would help?

It would also help if you put your computer specification in you profile signature - see this topic for what is required and please quote the processor and graphics card/chipset make/model in full. See my signature for an example.

John EB
Forum Moderator

Last changed by johnebaker on 11/26/2021, 3:25 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 11/26/2021, 3:29 AM

@rob-osborne

Hi Rob and welcome to the user to user forums.

No video file has influence on how it plays in a video playback app. It will be the apps settings that need looking at to see if any of the settings vary between them.

I have just played a video I made with MEP on two players at the same time. The both played the clip back exactly the same.

Ray.

Last changed by CubeAce on 11/26/2021, 3:33 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Former user wrote on 11/26/2021, 4:00 AM

While playing back the resultant video on VLC, what happens if you right click on the video area , then select Video | Zoom | 1:1 ?

You might also need to check your default zoom in the VLC preferences.

I have use VLC 3.016 and I have never had this issue with any MP4 files exported from MEP 2022 (or any other version for that matter)

AAProds wrote on 11/26/2021, 7:07 AM

@Former user

While playing back the resultant video on VLC, what happens if you right click on the video area , then select Video | Zoom | 1:1 ?

Nothing, here. Weird!

@rob-osborne

Untick this box (VLC Tools>Preferences) then drag to resize your window:

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

rob-osborne wrote on 11/27/2021, 12:52 AM

While playing back the resultant video on VLC, what happens if you right click on the video area , then select Video | Zoom | 1:1 ?

You might also need to check your default zoom in the VLC preferences.

I have use VLC 3.016 and I have never had this issue with any MP4 files exported from MEP 2022 (or any other version for that matter)

 

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

rob-osborne wrote on 11/27/2021, 12:53 AM

That doesn't help Im afraid.

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

rob-osborne wrote on 11/27/2021, 12:54 AM

@rob-osborne

Hi and welcome to the forum

Which version of Movie Edit Pro are you using?

Which export preset did you use - a screenshot of the export dialog would help?

It would also help if you put your computer specification in you profile signature - see this topic for what is required and please quote the processor and graphics card/chipset make/model in full. See my signature for an example.

John EB
Forum Moderator

I have just added the data and screen shots..any help would be great thanks

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

rob-osborne wrote on 11/27/2021, 1:03 AM

this is what the video looks like zoomed out on VLC

This is how it looks when it is just played normally on VLC

This is the video played on WMP. how it should look

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

rob-osborne wrote on 11/27/2021, 1:04 AM

other MP4 files that are not rendered using MEP play fine on VLC

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

emmrecs wrote on 11/27/2021, 4:16 AM

@rob-osborne

Looking at your screenshots, especially the first one from VLC, it would appear that either you have exported the video as 360 degrees or that VLC is attempting to play it in that format.

Can you check your Export settings from MEP along with any playback settings that may be available in VLC?

It might also help if you could point MediaInfo to your exported file and post the results of the text view here. If you're not sure how to do this please read this tutorial.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

AAProds wrote on 11/27/2021, 5:40 AM

@rob-osborne Rob, how are you zooming in and out with VLC Player, because I can't get my zoom to work at all.

Also, it would be good if you could do a short export and put it on Google Drive or Dropbox to see if we can replicate VLC's behaviour.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

johnebaker wrote on 11/27/2021, 6:45 AM

@rob-osborne

Hi

Please note this is a public forum and you should not post personal/confidential information this including images that show serial numbers, email addresses etc.

I have removed the third image from your first post which was showing the serial number of MEP.

John EB
Forum Moderator

 

Last changed by johnebaker on 11/27/2021, 6:46 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

rob-osborne wrote on 11/29/2021, 7:47 AM

@rob-osborne Rob, how are you zooming in and out with VLC Player, because I can't get my zoom to work at all.

Also, it would be good if you could do a short export and put it on Google Drive or Dropbox to see if we can replicate VLC's behaviour.

 

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

rob-osborne wrote on 11/29/2021, 7:49 AM

@rob-osborne Rob, how are you zooming in and out with VLC Player, because I can't get my zoom to work at all.

Also, it would be good if you could do a short export and put it on Google Drive or Dropbox to see if we can replicate VLC's behaviour.

here is a link for a short "test" video file

 

https://drive.google.com/file/d/1xsjNBjjewBBCllu73tV-Zm77QZXB8amI/view?usp=sharing

 

 

 

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps

AAProds wrote on 11/29/2021, 7:58 AM

@rob-osborne Eek. Here's what I see:

Google Drive player (Chrome?):

VLC Player:

I kid you not!

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

johnebaker wrote on 11/29/2021, 8:19 AM

@rob-osborne

Hi

I can replicate the 'zoom' in appearance playing in VLC - both with your video and some 4K UHD of my own and the issue would appear to be VLC/GPU related.

If I play the clips with VLC on a monitor connected to my Intel UHD 630 the display is normal, played on the monitor connected to my Nvidia RTX 2060 the first play of clips are 'zoomed in' however if I close VLC on the RTX driven monitor and then open the clips again VLC displays them correctly.

I should also add that this behaviour is not consistent as subsequent playing of any 4K UHD video is more often than not normal.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 11/29/2021, 8:56 AM

@rob-osborne @johnebaker @emmrecs @Former user @AAProds

Hi.

Once downloaded on my system VLC player always played it with zoom.

In Windows Film and TV it always opens as a 360° video as default.

The only difference I can see between my exports from MEP and yours in the mediainfo file is three missing lines towards the bottom of the video section.

Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

rob-osborne wrote on 11/29/2021, 8:56 AM

ok, Well thanks all for your help, I have reinstalled an older version of VLC (2.1.1) and it works fine now, very strange?

PC Running - Windows 10 Home 21H1 64-bit operating system, x64-based processor on AMD Ryzen 9 5900X 12-Core Processor 3.70 GHz, DDR4 32GB RAM, NVIDIA GeForce RTX 3070 8GB  256-bit GDDR6, 2 x 1Tb internal HDD

 

Panasonic HC-X1000 Video Camera, s hooting in 3840 x 2160 @ 59.94 fps