Comments

johnebaker wrote on 10/15/2015, 3:29 PM

Hi

. . . . need a new mp4 key under windows 10 . . . .

Not a lot to go on!

More information is needed:

  1. Your computer specification?
     
  2. Movie Edit Pro version?  If 2015 or 2016 see note 1 below.
     
  3. Have you upgraded to Windows 10 from 7 or 8 and now the the MainConcept codec will not reactivate?  see note 2 below

Otherwise give more information about what has caused the need for a new mp4 key.

Note 1 - by default both versions will use the Intel HD codecs, this requires a suitable Intel processor.  If you have an AMD processor the MainConcept codec has to be purchased.

Note 2 - you will need to uninstall and reinstall MEP following this procedure

John EB

 

Last changed by johnebaker on 10/15/2015, 3:29 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.