"recorded at 12, 13" > Does this mean Sound Forge 12 or 13? What version of SF-14 " AS (Audio Studio) or Pro? MP3 issues are somewhat common. There are two things your try prior to submitting a Magix support request. Try resetting SF to the factory default settings, which also cleans the cache or uninstall with a third-party uninstaller which cleans the registry, then reinstall. Both of which have worked on for some other folks.