Comments

AAProds wrote on 4/11/2024, 11:03 PM

@Roger-Blair

Rojer, on the Program Settings>Device Options tab, try changing the Hardware Acceleration options:

If you still have trouble, it will help if you could install MediaInfo, open one of your problematic video files and copy and paste the details from the Text view (View>Text) here.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

Roger-Blair wrote on 4/15/2024, 6:53 PM

Nothing in Device Options fixed the issue. Changed the display card and that seems to have fixed the issue. It's just annoying. Thanks for your help.

CubeAce wrote on 4/15/2024, 7:17 PM

@Roger-Blair

Hi.

I assume it is because you have to run your monitor through the nvidia card and the Infusion Engine Three needs to run driver version 496.76 or higher to work and your last driver version release was 442.76. The problem is Windows gets the wrong amount of ram reported from the card. Reasons of which I do not fully understand but is explained on the nvidia site here.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 4/16/2024, 1:15 AM

@Roger-Blair

Hi

Can you clarify/expand these 2 statements please:

. . . . XEON 2135 CPUs . . . .

How many CPU's are there?

. . . . Changed the display card and that seems to have fixed the issue. . . .

Do you mean that you have replaced the Quadro K4200, which does not support any hardware decoding/encoding for the video formats encoded h.264/AVC, h.265/HEVC or AV1 which can be hardware decoded/encoded with a supported GPU.

If so which card have you installed.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Roger-Blair wrote on 4/17/2024, 9:44 PM

I'm using driver version 474.82 on the NVIDIA K4200 but I guess it is not high enough. The K4200 will play any version of video file outsiside of Magix which I don't understand. The workstation has 12 CPUs and 64GB of memory. I switched the display card for this old one that does work. ATI FirePro V3700 (FireGL) with two DVI ports..

johnebaker wrote on 4/18/2024, 12:56 AM

@Roger-Blair

Hi

. . . . driver version 474.82 on the NVIDIA K4200 but I guess it is not high enough . . . .

It is not the driver that is 'high enough', it is the K4200 Graphics card that is not enough, to repeat my statement in my comment above:

'the Quadro K4200 - does not support any hardware decoding/encoding for the video formats encoded h.264/AVC, h.265/HEVC or AV1 which can be hardware decoded/encoded with a supported GPU.

. . . . The K4200 will play any version of video file outsiside of Magix which I don't understand . . . .

This is because the Xeon CPU is doing the decoding, not the K4200.

. . . . The workstation has 12 CPUs . . . .

Depending on the motherboard in the work station, it will have 1 or 2 Xeon 2135 processors installed. I do not know of any motherboard that can hold 12 Xeon CPU's, I believe you may be quoting either the total number of cores or threads.

The Xeon 2135 CPU has 6 cores, each core can handle 2 threads, ie tasks are divided into separate threads and processed in parallel.

John EB

Last changed by johnebaker on 4/18/2024, 12:57 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

AAProds wrote on 4/18/2024, 3:35 AM

@johnebaker @Roger-Blair

John,

'the Quadro K4200 - does not support any hardware decoding/encoding for the video formats encoded h.264/AVC, h.265/HEVC or AV1 which can be hardware decoded/encoded with a supported GPU.

. . . . The K4200 will play any version of video file outsiside of Magix which I don't understand . . . .

This is because the Xeon CPU is doing the decoding, not the K4200.

None of which explains why Magix won't open the files at all. The CPU should be able to do it. "Acceleration" means just that: "faster". not "Not at all".

Roger, it would be interesting to see the Mediainfo report on those files (or better, have a short snippet of one to analyse).

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

johnebaker wrote on 4/18/2024, 4:40 AM

@AAProds

HI Al

. . . . None of which explains why Magix won't open the files at all. . . . .

Neither should switching out to the ATI FirePro V3700, if it is the video file format.

@Roger-Blair did comment:

'I switched the display card for this old one that does work. ATI FirePro V3700 (FireGL)'

The V3700 is older and supports DirectX 10.1, Movie Studio, 2022 and 2024, require DirectX 11 minimum, which the K4200 does support.

If the workstation has 2 physical Xeon processors, we are in uncharted territory, though in theory this should not be an issue.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 4/18/2024, 5:30 AM

@AAProds @johnebaker @Roger-Blair

I have noticed that even when you only select CPU to be used for import, processing, and export that the program still tries to use the GPUs of my system. On payback it is only small amounts of vram that increase but on export the 3D rendering also gets used. As the Quadro K4200 supports Direct X 12 but the ATI FirePro V3700 only supports direct X 10, is it possible that the program is ignoring certain parts of the ATI FirePro V3700 but trying to fully use the Quadro K4200?

All settings for import, processing, and export are set to CPU.

Playback

 

Export

Ray.

Last changed by CubeAce on 4/18/2024, 5:31 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5011

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2130 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 21TB of 8 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 560.81 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

AAProds wrote on 4/18/2024, 5:51 AM

@johnebaker @Roger-Blair @CubeAce

Nope, there's something dodgy going on here. My old system (still running) shows it is using DirectX 12 (on Win 10), with an i5-750 and an ATI Radeon HD 4770, which also "uses" only DirectX 10.1, like the V3700. Magix 2024 runs happily on it.

 

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

me_again wrote on 4/18/2024, 10:12 AM

@Roger-Blair

Just out of curiosity, and this may mean nothing at all, what if any setting is there for Movie Studio in the Windows 11 settings / gaming / game mode / graphics?

AndyW

"Just when I think I've learned the workrounds of MEP/MS the bounders go and update it"

Aorus Z690 Elite DDR4 Motherboard

12th Gen Intel(R) Core(TM) i7-12700K, 3600 Mhz, 12 Core(s) 20 Logical Processor(s)

64gb (4x16gb sticks) DDR4 3200Mhz

Intel(R) UHD Graphics 770

Gigabyte GeForce RTX 4060 Eagle OC 8Gb DDR6 DLSS3 Windforce

Corsair RM750 PSU, be quiet! Pure Rock 2 cooling

System drive 500Gb 4.0NVMe M,2 SSD, dedicated video/audio drive 2Tb Gen 4 NVMe SSD, 2x 500Gb Local Fixed Disks (Music etc), USB3 expansion drive 5Tb and 2Tb

Audio Onboard ALC1220 Amp-Up, Windows 11 Home updated as and when

Movie Studio 2025 Suite, Photo Manager Deluxe 13

All Drivers updated as they become available.

johnebaker wrote on 4/18/2024, 11:45 AM

@me_again

Hi Andy

There is an option to set the 'preferred' GPU for any given program in Windows 11, this however does not need to be set in Windows for any MMS/VPX version which has the 3 Device options settings.

@CubeAce

Hi Ray

. . . . on export the 3D rendering also gets used . . . .

This is a 'Computational engine' in the GPU which, like the CUDA 'engine' can be used for some computational calculations, often likened to being an extension of the CPU computational cores.

When NVENC hardware acceleration is being used, for either decoding or encoding, you will see activity in the appropriate graph in Task Manager.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

james22taylor wrote on 6/16/2024, 10:14 AM

Every movie app on my computer will display my videos (mts  mp4  mov) except Movie Studio 2022 and 2024. Video card is NVIDIA  Quadro K4200

Windows 11

XEON 2135 CPUs

64GB memory

I have exactly the same problem with my MAGIX Movie Edit Pro 2016 Plus. Here is the Mediainfo.txt from one of my MOV files:

General
Complete name                            : J:\Data\Autosketch\CNC2Angle grinder revisited\Raw footage\0.25 stepover cont_1733.MOV
Format                                   : MPEG-4
Format profile                           : QuickTime
Codec ID                                 : qt   0000.00 (qt  )
File size                                : 8.67 MiB
Duration                                 : 8 s 205 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 8 864 kb/s
Frame rate                               : 29.970 FPS
Encoded date                             : 2024-06-05 18:49:15 UTC
Tagged date                              : 2024-06-05 18:49:24 UTC
Writing library                          : Apple QuickTime
com.apple.quicktime.make                 : Apple
com.apple.quicktime.model                : iPhone 12
com.apple.quicktime.software             : 17.5.1
com.apple.quicktime.creationdate         : 2024-06-05T19:49:15+0100

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Format profile                           : Main 10@L4@Main
HDR format                               : Dolby Vision, Version 1.0, Profile 8.4, dvhe.08.04, BL+RPU, no metadata compression, HLG compatible
Codec ID                                 : hvc1
Codec ID/Info                            : High Efficiency Video Coding
Duration                                 : 8 s 205 ms
Bit rate                                 : 8 635 kb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Rotation                                 : 90°
Frame rate mode                          : Variable
Frame rate                               : 29.970 (29970/1000) FPS
Minimum frame rate                       : 28.571 FPS
Maximum frame rate                       : 30.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Bits/(Pixel*Frame)                       : 0.139
Stream size                              : 8.45 MiB (97%)
Title                                    : Core Media Video
Encoded date                             : 2024-06-05 18:49:15 UTC
Tagged date                              : 2024-06-05 18:49:24 UTC
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : HLG
Matrix coefficients                      : BT.2020 non-constant
Metas                                    : 3,4,5
Codec configuration box                  : hvcC+dvvC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 8 s 205 ms
Source duration                          : 8 s 266 ms
Bit rate mode                            : Variable
Bit rate                                 : 177 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 44.1 kHz
Frame rate                               : 43.066 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 178 KiB (2%)
Source stream size                       : 179 KiB (2%)
Title                                    : Core Media Audio
Encoded date                             : 2024-06-05 18:49:15 UTC
Tagged date                              : 2024-06-05 18:49:24 UTC

Other #1
ID                                       : 3
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 8 s 205 ms
Title                                    : Core Media Metadata
Encoded date                             : 2024-06-05 18:49:15 UTC
Tagged date                              : 2024-06-05 18:49:24 UTC

Other #2
ID                                       : 4
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 8 s 205 ms
Title                                    : Core Media Metadata
Encoded date                             : 2024-06-05 18:49:15 UTC
Tagged date                              : 2024-06-05 18:49:24 UTC

Other #3
ID                                       : 5
Type                                     : meta
Format                                   : mebx
Codec ID                                 : mebx
Duration                                 : 8 s 205 ms
Bit rate mode                            : Constant
Title                                    : Core Media Metadata
Encoded date                             : 2024-06-05 18:49:15 UTC
Tagged date                              : 2024-06-05 18:49:24 UTC

 

 

johnebaker wrote on 6/16/2024, 10:50 AM

@james22taylor

Hi

From the MediaInfo data:

. . . . Bit depth                                : 10 bits . . . .

Movie Edit Pro 2016 does not support 10 bit (HDR) video.

Your options are limited:

  • Convert to 8 bit HEVC (h.265) using a video converter such as Handbrake
     
  • Upgrade to Movie Studio 2025, Movie Studio is Movie Edit Pro rebranded, with the provision that your PC meets the minimum, or preferably exceeds, the minimum specification required.
     

To avoid conversion if you continue to use MEP 2016 then change your record settings on your iPhone to record video in h.264 (AVC) or h.265 (HEVC) 8 bit format - .Maximum compatibility option ?

John EB
 

Last changed by johnebaker on 6/16/2024, 11:00 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.