Comments

MJames wrote on 6/25/2024, 2:41 PM

I just ordered Movie Studio Platinum 2025, thinking that if I buy a serial number, it would fix the problem, but it hasn't. I paid and registered the program, but still can't open it on my computer. When I click on the icon for Magix Movie Studio, it starts to open, then immediately closes.

Gid wrote on 6/25/2024, 3:04 PM

@MJames Hi, this is a user forum not magix support but someone is going to be able to help you 👍

They're going to want to know the specs of your PC, full name of the CPU (Processor), the full name of your GPU (Graphics card), how much RAM you have (Memory), & which Windows version. You can put these in your Signature by clicking My Profile at the top of the page.

Check that your anti virus isn't blocking the program, open your anti virus & add Movie studio to the Allowed / Exceptions section..

Last changed by Gid on 6/25/2024, 3:05 PM, changed a total of 1 times.

Magix Movie Studio 2025
Magix VPX14
Vegas Pro 21

Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro11

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

Lots of work photos on Facebook - https://www.facebook.com/gid.joiner/photos_albums

 

MJames wrote on 6/26/2024, 5:54 PM

Hi again, I contacted support and they asked me to press the ESC key when Movie Studio 2025 is starting to open. I did that but it didn't help.

I noticed the program crashes when it is trying to load the Media Pool files.

Support told me to move those files to another drive, but I can't find the files.

Does anyone know the name of the Media Pool files so I can do a search on the drive, locate them and then move them.

Another user - years ago - had the same problem and it was suggested he delete the videodeluxe.ini or movieedit.ini files. He did that and it solved his problem, but I don't see any such files in Movie Studio 2025.

 

 

Gid wrote on 6/26/2024, 6:53 PM

@MJames Hi, I'm not sure if that was very good advice from Magix, the Media Pool is a window on the program, it has tabs for your computer, drives, files etc, a tab for the effects & media adjustment, a tab for transitions, a tab for audio & one for the HUB... They're something you don't want to be messing with.

There's files in Documents that can be moved but I never touch those so can't advise & It's 1am here in England, there's a few people all over the world that might be able to help but some might be in bed.. someone will get back to you 👍

Do you remember where you installed the Trial, was that to your main (C) Drive?

Magix Movie Studio 2025
Magix VPX14
Vegas Pro 21

Boris Continuum & Sapphire, 
Silhouette Standalone + Plugin, 
Mocha Pro Standalone + Plugin, 
Boris Optics,
NewBlue TotalFX
Desktop PC Microsoft Windows 10 Pro - 64-Bit
ASUS PRO WS WRX80E-SAGE SE WIFI AMD Motherboard
AMD Ryzen Threadripper PRO 3975WX 3.5GHz 32 Core
Corsair iCUE H150i RGB PRO XT 360mm All-in-One Liquid CPU Cooler
RAM 256GB ( 8x Micron 32GB (1x 32GB) 2666MHz DDR4 RAM )
2x Western Digital Black SN850 2TB M.2-2280 SSD, 7000MB/s Read, 5100MB/s Write
(programs on one, project files on the other)
Graphics MSI GeForce RTX 3090 SUPRIM X 24GB OC GPU
ASUS ROG Thor 1200W Semi-Modular 80+ Platinum PSU 
Fractal Design Define 7 XL Dark TG Case with 3 Fans
Dell SE3223Q 31.5 Inch 4K UHD (3840x2160) Monitor, 60Hz, & an Acer 24" monitor.

At the moment my filming is done with a Samsung Galaxy S23 Ultra 5G & a GoPro11

I've been a Joiner/Carpenter for 40yrs, apprentice trained time served, I don't have an apprentice of my own so to share my knowledge I put videos on YouTube.

YouTube videos - https://www.youtube.com/c/Gidjoiner

Lots of work photos on Facebook - https://www.facebook.com/gid.joiner/photos_albums

 

MJames wrote on 6/26/2024, 6:56 PM

Yes the C drive. I actually bought the program and tried to install it, first to C drive, then to my external drive (G).

Every time, no matter trial or actual purchased product, no matter the drive, it always crashes on me when trying to open as soon as it gets to the Media Pool

AAProds wrote on 6/26/2024, 6:58 PM

@MJames

Does anyone know the name of the Media Pool files so I can do a search on the drive, locate them and then move them

They are simply the files in the folder that the Media Pool (which is really just a file browser, like Win Explorer) opens. There's no actual "media pool", per se. As you open MMS, have a look at the folder showing in the media pool window and then relocate the files (or the folders). IIRC, I think the problem is Magix tried to read a rogue file and crashes.

Re the INI file, it's located here, in your computer's Users folder:

C:\Users\Your username goes in here\AppData\Roaming\MAGIX\Videodeluxe31_premium\Videodeluxe.ini

Close MMS (not that it opens! 😀), rename the INI file to something else, then restart MMS.

Fingers crossed!

Last changed by AAProds on 6/26/2024, 6:59 PM, changed a total of 1 times.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12