Movie Studio 2023 Platinum v22.0.3.172 froze on me. I didn't save what I was doing. Need HELP to unfreeze so that I can save it and continue working on the project. Windows 10 Pro CPU: Intel i7700 KB / GPU: GTX 1050Ti 4 gig DDR5 / 24 gig DDR4 RAM Anyone have any suggestions?
Hi.
The most common reason for the program to freeze is running out of enough free space on the C: drive for the program to produce all the temp files it creates as the program runs. It is recommended to have at least 10GBs free C: drive space to allow the program to run.
Ray.
In the absence of any other ideas, you'll have to kill Magix using the Task Manager or restart your computer and hope that a backup file exists.
The Magix backup files have MV_ extensions:
The naming convention cycles through a total of 10 backups, so 8 may not be later than 2. You can check the date/time to work out the latest one.
Reopen Magix, then File>Load Backup Project
If you can't see an appropriate backup, click on "search for Backup".
If you still can't see an appropriate backup, use Windows File Explorer to scour your system to find the MV_ files.
Once you've found a backup, change the file extension to MVP and then open it in Magix.