Hi. I have the following: Intel i7 12700, 32GB RAM. Graphics card is NVIDIA GeForce RTX 3070. I use film from a Panasonic HC-V800, fully HD. I am running the latest Windows 11. My problems with Movie Studio 16 were on an old PC, so different spec, and I upgraded to Movie Studio 2023 Suite when I got my new PC. So the problems I am getting are similar but on 2 different platforms. The problems on the new version aren't quite as bad but still very glitchy. I use Cubase Pro for sounds generally, 48 to 44 Khz and generally 24 bit and dither files accordingly. As you have the ability to use 3rd party plugs I have been endeavoring to use Waves and Native Instruments plugs which I have a comprehensive selection of. If they give you the option of using 3rd party plugs I expect that they should work. But on saying that also the included visual effects that you can use, once you use a number of them together, they are not stable. I get that I could use Cubase to process all sounds which I may end up doing, but if there is a premise of using third party plugs an expectation of stability is suggested. I think I realise to minimise as many glitches happening it may be better not to process any sounds on 3rd party plugs as this leads to problems.

@Mick-Bow MS isn't fully compatible with all plugins, my NewBlue ones work fine but the Boris plugins are limited, I use Adobe AE for those Boris ones. I don't know about your audio plugins, it's 4.40am here so you'll get more replies about that tomorrow,

I have Vegas Pro, which is pretty much the proper upgrade from your MS16, Vegas Pro crashes a lot, & i mean a lot!, it won't play 4k in full res very well, render takes 3-4 times as long as MS2023 or any other software, so MS2023 is stable as a rock compared.

I accept that MS2023 isn't all singing & dancing software but as a basic fairly cheap editor it is quite a good program, it'll play & edit 4k at full res & export time is fast.. I still use it to edit & export my YT clips even though I have £100s of other software.

Can you provide the MediaInfo of your Panasonic HC-V800 files,

there's an App called MediaInfo, download it, it's free & a fast download with no added adverts or any of that rubbish. https://mediaarea.net/en/MediaInfo

After downloading, right click on the media file in your Windows folder, open MediaInfo, choose Text from the options at the top, Copy & paste the information in a new comment on here 👍

Like this -

If your files are HEVC they can be harder to process, & sometimes certain audio types can be difficult with some software, MediaInfo will also give details of the audio,

Also check your Graphics driver is up to date, the latest is 517.40, I use the Studio driver but some people on here use the Game driver, try either, Nvidia Geforce Experience will help with updating & swapping between those two drivers.

https://www.nvidia.com/en-gb/geforce/geforce-experience/

With your system specs you shouldn't have a problem, but it's your audio plugins i don't know about..

Ps. you can go to your icon at the top of this page, click it - My Profile & put your Windows & Magix version, also your system specs in there, it'll then show at the bottom of your comments.

I'm off to bed, hope you work it out 👍👍

@Mick-Bow

Hi.

Having a brief look at your YouTube channel I notice some of the visual plugins you use would need an excessive amount of motherboard ram just to use one of them and they are OXF plugins of which some of them use a lot of CPU and motherboard ram and not much graphics card processing. It's a lottery as to which behave well and which do not. It is best to go to the products own website to see the system requirements for an individual plugin that may be a lot different to the base program. The specs quoted on the website are for the operation of the base program only without the use of third party effects which can increase the needed computational powers of a given system quite a bit.

Audio in a video editing program is not handled in the same way as an audio DAW would and instead of being read directly from a drive as it would be in a DAW, it is loaded in sections to motherboard ram first, to be delivered in chunks to playback or export to keep it in time with the video frames as they are processed. That also increases the amount of motherboard ram needed. You may need in excess of 64GB of motherboard ram to get that under control and even then you may need to increase the amount of buffers in the audio section if running multiple audio tracks.

You can test how the audio is used for yourself by just using the scroll slider in the monitor window. Have it so the project hardly moves forward and you will hear the audio repeat and repeat until the next 'block' of audio is ready to be delivered. Increasing the buffer will produce longer 'blocks' but will slow down the responsiveness of the program to playback. Compare that to a DAW where you get smooth audio playback as the files are read directly from disc. Beyond basic mixing and sound shaping I would forget about trying to use any video editor for sound work.

As a side note to sound files. Although the program can handle files up to 32 bit (non float) 96kHz, no exported video file type with the exception of wmv exports will allow audio to be exported beyond 16 bit 48kHz. All you do by supplying larger sound files is increasing the working load to the project.

You can also open Task Manager while the project is playing and see how much ram and vram is being used as well as CPU cores and disk seek times which would have to be around 0.26ms to 36ms combined with transfer speeds of around 45Mb/s or above.Nothing will ever top out as some resources are reserved always for the operating system, but if any get close to maxing out is when problems occur.

Beyond basic mixer functions there is little in the way of MIDI support in video editors for any audio plugins, and any form of instrument to my knowledge is not MIDI supported at all. To be fair I have not tried this approach at all as I do all music soundtrack editing in Cubase and then import the mixed files into the video editor for final leveling and basic mix-down to lower the projects resource usage. If you need to see the video at the same time then export a video of the project into Cubase.

These are my current settings which seem to work well using multiple tracks but you may have to increase the amount of audio buffers and samples but increase them slowly, one setting at a time.

Ray.

@Mick-Bow

Definitely try different combinations of the three dropdowns in the hardware acceleration section on the Device Options tab, shown in Ray's pic (bottom left).

Thanks for all the info - I will check it out. I realise that particular with the audio this platform is no good, if you really want to use it the way its being sold to you, so I am fine to use Cubase Pro. But the fact still being even if I am loading already rendered audio and film as soon as I start using some of the video effects it still crashes.

@Mick-Bow

Hi.

If you could also give us a screen shot of the program settings / Device Options, showing in one of the Import / Processing / Export, drop down boxes to see if both the Intel and nvidia GPUs are active or not, (both should show) that would be helpful. Ideally both get used even if only the nvidia card is selected in all three boxes and it helps the stability of the program a lot.

Unfortunately the specs page only ensures smooth running of the core program. (advertising is sneaky.) Once you start to use any third party plugin, all bets are off. If you visit some of the third party plugin websites and look up the minimum specs for their plugins, that can increase the computational power of a given system by quite a bit. Especially ram requirements. Even when that is not the case, each effect and audio track running in parallel will add to the amount of ram needed. Heck I can get one track with effects using up to 14GB of ram.

I often get to needing in excess of 24GB of motherboard ram even when only doing a project of one minute in length due to the amount of tracks running in parallel with the added effects.

In the images above you can see the amount of ram use using only 4 tracks of video and audio with only one video plugin selected for tonal balance and audio on separate tracks and even though I have the nvidia card selected for use, that in parts the Intel GPU has been selected for that section of playback. Now multiply that need by five for twenty tracks. If you could use less tracks for the same project by sharing tracks if a track could hold several clips throughout its length that would also help reduce strain on the system.

Ray.

Ok, this is how it looks - in the Import/Export everything is selected. Anyway, as said. I resolved myself to the fact that I'll process sound in Cubase, end of experiment. Hopefully they can resolve some of these crashing issues. Will probably upgrade my RAM which should help.

@Mick-Bow

Hi

. . . . it crashed consistently with loading effects and loading third party audio plugins . . . .

Which effects and third party plugins - please be specific, everything you have commented so far is too general to determine what the crashing issue is with your PC.

Do note that some Waves plugins, depending on their version(s) are known to cause issues with several Magix programs and other software.

Regarding the audio files if you are creating are Surround sound then to preserve this format you must export as AVI video.

Surround Sound is not supported* for other export formats such as AVCHD.

Stereo audio should be 48kHz samplerate - this is the standard for video, bitrate depends on the format being used, eg mp3 96 - 192 kb/s, wav > 1000 kb/s etc

* This is not a Magix issue, many other video editors no longer support AC3 surround sound due to licensing conditions.

John EB
Forum Moderator

Hopefully they can resolve some of these crashing issues.

 

@Mick-Bow Apart from ' Panasonic HC-V800, fully HD & 48 to 44 Khz and generally 24 bit and dither files accordingly.' . You've given 0 info, you didn't bother sharing the MediaInfo so basically you've shared nothing, nobody can help you or fix crashes without the necessary information,

@Mick-Bow

Hi.

Sorry if we seem to be a bit over enthusiastic about our requests but what people assume to be high specification rigs are often towards the bottom of the middle range of components like my own current rig or they have not set them up to make full use of the software. This is where we can help if any more power can be got out of a system. The highest specified systems hardly need touching but the more modest setups can need tuning. Sometimes to specific projects depending on the audio and type of video clips used. Normally my rig copes with most of my demands by only having to set the import, processing, and export options to nvidia but sometimes one of those has to change to avoid a crash or worse, the project not rendering correctly. Different audio amounts and types sometimes needs the audio buffer or sampling to be adjusted. A lot depends on the effects applied as well and how many.

I for instance am still curious about whether the program is seeing your Intel GPU, as if not you are not realising the full potential processing power of your rig.

Ray.

Below is the Media Info from one of my files.

As far as 3rd party plugs go, I haven't used very many as I am just getting to work out this platform. But what I have used is from Native Instruments: Reaktor 6 Fx, Replika XT. And a few Waves effects: S1 Imager, PAZ Analyzer Stereo, REQ6 Stereo and R Compressor. As said I am moving on with worrying about that. I have been sending crash logs - very odd sometimes it crashes with no crash log. With the supplied video effects (Magix effects and NewBlue) its just various combinations.

Re: "I for instance am still curious about whether the program is seeing your Intel GPU, as if not you are not realising the full potential processing power of your rig" - how can I see if this is happening?

General
Complete name                            : H:\MOVIE STUDIO S 2023\2022 clips for movies A\S1610001.MP4
Format                                   : MPEG-4
Format profile                           : Base Media / Version 2
Codec ID                                 : mp42 (mp42/avc1)
File size                                : 156 MiB
Duration                                 : 28 s 800 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 45.4 Mb/s
Encoded date                             : UTC 2021-12-30 10:09:50
Tagged date                              : UTC 2021-12-30 10:09:50

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.2
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 28 s 800 ms
Bit rate mode                            : Variable
Bit rate                                 : 45.1 Mb/s
Maximum bit rate                         : 49.2 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 50.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.435
Stream size                              : 155 MiB (99%)
Language                                 : English
Encoded date                             : UTC 2021-12-30 10:09:50
Tagged date                              : UTC 2021-12-30 10:09:50
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 28 s 800 ms
Source duration                          : 28 s 843 ms
Bit rate mode                            : Constant
Bit rate                                 : 256 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 891 KiB (1%)
Source stream size                       : 892 KiB (1%)
Language                                 : English
Encoded date                             : UTC 2021-12-30 10:09:50
Tagged date                              : UTC 2021-12-30 10:09:50

@Mick-Bow

Hi.

I can't see anything untoward in the video clip. Your system should be able to cope with that no problem.

I am concerned about trying to run any VST instruments through the mixer though. As far as I'm aware there is no way to assign MIDI channels so the output from the synths may be interfering with the mixer controls. This is difficult to know or be completely sure of as there is no documentation at all on the subject.

I am convinced there is an ASIO driver involved while others here are convinced there is not so I'm not sure about what is going on other than I would do that type of work in a dedicated DAW personally. Apart from anything else there can be communication problems between actions from the user and sync to video delay. Again due to the way audio is handled in Video editors.

@johnebaker has noted above that there does seem to be problems with using some Waves effects. I have never used any so I'm not aware of those problems.

If the Intel GPU was active on your system it would have shown up in the drop-down box selections for Import / Process / Export options in the program settings.

Most of us that use both GPUs have two monitors for editing with each monitor plugged into a different GPU output port. That activates both GPUs. If you only have one monitor then you could buy a Headless Ghost to plug into the Intel port to activate it. It makes the port think a monitor is connected thus activating the GPU. Do be careful. You can lose your main screen and it may go blank as your desktop gets transferred to the false monitor.

It may also be possible to just activate it via the bios, motherboard dependent.

Then even if you keep the nvidia selected for hardware acceleration, the Intel GPU will be used by the program for additional support for some effect 3D rendering and video encoding if possible.

Ray.

@Mick-Bow Hi, I can't see anything wrong with that file, 1920x1080 is only HD/FHD, with the more widespread use of UHD 3840x2160 that size is the smaller one now. Reference frames : 2 frames I don't know a huge amount about that but as I understand it it's the frames the program looks at as reference, the lower the number the less memory is used, so 2 shouldn't be a problem. 50 FPS shouldn't be a prob, it's constant, & 4.2.0 , 8 bit 👍

I created a clip close but of course not exactly matching yours, I made it UHD just to try to stress my system as comparing mine to yours isn't fair.

I added a Colour correction, it played fine with that, I added a Blur which can slow down software sometimes but that played fine also,

This is normal playback, no effects on, you can see bottom left 35/35 meaning there's no slowdown of the system,

Then I added Artistic filter, I know these types of effects can slow things down, & looking at your vids this is sort of similar, playback dropped dramatically, that's with just one effect,

---------------------

'With the supplied video effects (Magix effects and NewBlue) its just various combinations.'

I have NewBlue Total FX, so it would be interesting to see which effects you're using, if you can't remember exactly just mention your reg ones, the ones you like to 'go to' ,

With this info maybe Magix or Newblue will see this & hopefully the fixes will be applied one day, if I can't use these effects there's not a lot of hope for the reg user.😉

Thanks,

@Former user

Hi Gid.

I agree that anything that needs 3D rendering can be very demanding when using an OFX based effect such as those from NewBlue or Boris.

What I normally find is that my motherboard ram usage goes up considerably and yet yours seems to have stayed static in the images above.

Therefore could you run those tests again but this time keep the monitoring on your nvidia card please and keep an eye on both the temperature and the amount the vram goes up by when adding the effect.

If the temperature rises even a small amount it will show how much more work is being done.

My vram tends to max out early which is why I may be seeing an increase in motherboard use and you are not. Also because I have an Intel GPU an amount of motherboard ram is used as dedicated vram for the Intel GPU but doesn't rise by the same amount at the total rise of motherboard ram usage.

Ray.

@Mick-Bow I added 1 or 2 Newblue effects to that UHD 50fps clip to see if I could kill it, I couldn't, the effects certainly slowed it down to a crawl but Prerender was fast & I then got full playback speed, (Psycho Strobe is why it flashes)

@CubeAce Hi, I had to recreate that one above, I added Artist poster 1st tho this time & it surprisingly played well, it was a combination of the added blur & colour correction that slowed it down,

Yep my AMD CPU does next to nothing. RAM is normally about 12-15%, I think Google is using some but it only went up a bit, & Video Encode in Taskmanager is mainly the Geforce screen capture recording, My GPU averages about 45-50ºC as normal even though the PC has been on since 9am, it went up a bit during this vid below, but not much,

Right now with nothing but a couple of Windows folders & 8 tabs open in Google,

This is in 4k on YT.

@Former user

Hi Gid.

Maximum total GB of ram in use during that vid peaked at 32GB That's more than my system could handle without crashing or seriously slowing down to a stutter. My nvidia card sometimes reaches 70℃ but it has never gone higher under load. Average under load is similar to yours at 53℃.

Your card also seems to be able to handle much more encode and decode information at a time than mine and your pci bus width is 384 bit compared to my 128 bit so more parallel lanes for data to flow.

It all adds up.

Thanks.

@Mick-Bow, @CubeAce, @Former user

Hi

Testing on my laptop with all 3 Device options set to RTX 2060, all other parameters as above I get the following times for exporting to h.264/AAC for a video clip 33 secs long:

As you can see the Emboss effect has the biggest effect on the export times.

CPU usage varied between 14 to 21% with a peak of 34 % for the Contrast only

iGPU usage was 10 - 25% with a minimum of 4% for the video export with no effects

RTX 2060 usage varied between 22% and 32% with a peak of 74% for the video export with no effects.

HTH

John EB

I'm having the same issue, at the beginning of every video clip there's a glitch about 3 seconds prior to the new video starting. Can someone please help me figure this out?