Movie Studio 17 upgrade

Terje-Olufsen wrote on 7/31/2021, 10:28 AM

(Translated from Norwegian to English using Google translator.)

Upgrading Movie Studio 17 ........ was the call / commercial ......
I am shocked, upset, amazed, and extremely disappointed. There was an UPGRADE I read, but!
An upgrade?
An upgrade that is unable to open previous projects (* .vf) !! The 'upgrade' can not be used, I have to use Movie Studio 17, a fantastic program even though I also have, and use, VEGAS pro 18.
The toy program, the so-called upgrade, which has now been sold is not an upgrade of Movie Studio 17, definitely not!
Calling it an upgrade is a lie!
It's not an update either, so it's also a lie!
(I recently received a real update of Movie Studio 17)
In the last year, there has been no indication that this fatal shot was coming. And, the advertisement and the upgrade announcement contained nothing about the downgrade, it's just the name reminiscent of the amazing movie Studio 17 program and its predecessors.
I think I started with Sony's Movie Studio in 2008 ...
How can I fix / change the old projects with the "Brain New" toy program that customers have been tricked into buying?
I'm shocked by the customer care, and will never again be able to trust Magix, the shock will never be able to go away .. Not even if Vegas Pro will still have a 'Vegas pro lite' for users who want a powerful / fantastic program, and if in reality there will be a continued development of a Movie Studio, Vegas Movie Studio.
This recent 'Upgrade' will forever be remembered. It is a shock when a fantastic program is scrapped in favor of a toy program, of which there are plenty online from free programs to low cost programs. People are tricked by very nice (exaggerated) commercials into believing that the toy programs are simple and rich in content?
And, Magix has tricked its satisfied and loyal customers into believing that there was an upgrade. I think it's tacky.
Here I live, I think all people will say that what Magix has done will qualify to be called both deception, a crime and a deeply regrettable destruction of trust. Both the way it is done and that it has been done at all.
Rather get rid of toy programs, and let quality be a goal.
I'm shocked at the treatment MovieStudio users, customers, have been subjected to.
What's next? Will VEGAS pro 18 be 'upgraded' to VEGAS pro 19 in the way that Video Pro X is renamed Vegas pro 19, and gets the additional advertisement 'Brand New' ....? and good luck.
Sorry........
terje

Comments

emmrecs wrote on 7/31/2021, 11:27 AM

@Terje-Olufsen

Welcome to the Magix user to user forums.

Unfortunately, your first post here is rather littered with inaccuracies, so I would ask that you check the "facts" carefully before you post.

Magix Movie Studio 18 (MMS) is NOT an upgrade to Vegas Movie Studio 17, it is a brand new product, essentially a rebadged version of the existing Magix Movie Edit Pro. I can find no evidence that MMS was touted as an "upgrade".
It is most definitely NOT a toy programme. Movie Edit Pro is used by a large number of creators of excellent videos. It may not do everything that every user expects but it is far from being a toy; the same applies to Magix Movie Studio 18.
I suspect you are one of those users who expected that MMS would simply be the "next version" of VMS. The fact that is not has caused some concern to VMS users but the whole paradigm of the software has changed.
The fact that Movie Studio 18 cannot open projects previously created in earlier versions of VMS has been acknowledged by the developers and we are told that this will be fixed in a future patch. Currently, the raw data of such VMS projects can be read by MMS but most effects, e.g., transitions, cannot at the moment.
No-one tricked you into buying the new program. Please show the precise evidence of how this "trick" was carried out.
There will never be any future version of Vegas Movie Studio. That has been made very clear by Magix staff. Also, there will never be any such thing as Vegas Pro-Lite, to which you refer.
Magix Video Pro X has not been renamed as anything. It and Vegas Pro 18, and 19, continue as two totally separate softwares.

I understand your concern that the product you have bought is NOT what you expected it to be but, as I wrote at the beginning of this post, please check carefully the facts of anything you write here; falsehoods or untruths are not acceptable and any user posting such misinformation is liable to be banned.

Jeff
Forum Moderator

Velkommen til forumet til bruker fra bruker til bruker.

Dessverre er det første innlegget ditt her full av unøyaktigheter, så jeg vil be deg om å sjekke "fakta" nøye før du legger ut.

1. Magix Movie Studio 18 (MMS) er IKKE en oppgradering til Vegas Movie Studio 17, det er et helt nytt produkt, egentlig en omformet versjon av den eksisterende Magix Movie Edit Pro. Jeg finner ingen bevis for at MMS ble spilt som en "oppgradering".
2. Det er definitivt IKKE et leketøysprogram. Movie Edit Pro brukes av et stort antall skapere av gode videoer. Det gjør kanskje ikke alt som hver bruker forventer, men det er langt fra å være et leketøy; det samme gjelder Magix Movie Studio 18.
3. Jeg mistenker at du er en av brukerne som forventet at MMS ganske enkelt ville være den "neste versjonen" av VMS. Det har ikke forårsaket noen bekymringer for VMS -brukere, men hele paradigmet til programvaren har endret seg.
4. Det faktum at Movie Studio 18 ikke kan åpne prosjekter som tidligere er opprettet i tidligere versjoner av VMS, har blitt anerkjent av utviklerne, og vi blir fortalt at dette vil bli løst i en fremtidig oppdatering. For øyeblikket kan rådata for slike VMS -prosjekter leses av MMS, men de fleste effekter, f.eks.
5. Overganger, kan ikke for øyeblikket.
Ingen lurte deg til å kjøpe det nye programmet. Vennligst vis det nøyaktige beviset på hvordan dette "trikset" ble utført.
6. Det kommer aldri noen fremtidig versjon av Vegas Movie Studio. Det har blitt gjort veldig tydelig av Magix -ansatte. Dessuten vil det aldri være noe slikt som Vegas Pro-Lite, som du refererer til.
7. Magix Video Pro X har ikke fått nytt navn. It og Vegas Pro 18 og 19 fortsetter som to helt separate programvarer.

Jeg forstår din bekymring for at produktet du har kjøpt IKKE er det du forventet at det skulle være, men som jeg skrev i begynnelsen av dette innlegget, vennligst sjekk fakta om alt du skriver her; usannheter eller usannheter er ikke akseptable, og enhver bruker som legger ut slik feilinformasjon kan bli forbudt.

Jeff
Forummoderator

CubeAce wrote on 7/31/2021, 12:02 PM

@Terje-Olufsen @emmrecs

Hi Jeff.

Perhaps Terje is referring to the Vegas Movie Studio 'nag screens'?

This screen shot was taken today.

You have to admit this has not gone smoothly for anyone. At no point is it called a cross grade either. If one does not click to look at the new version but buys just on the basis of that nag screen it would come as a shock.

On the other hand Terje is possibly in a state of shock and a bit fraught right now not realising what he has bought if he went straight to the shop section.

I've just upgraded my phone just to have the sim card die on me so I sympathise a bit with the disappointment aspect but agree with you that the accusations of the programs pedigree is totally unjustified and inaccurate.

Not only that but how can anyone get to grips enough with a new program in two days and give it an accurate assessment? You can't if you don't realise it is a different program to the one you think you purchased.

The lesson here is always check before you buy which is advice I have not always followed myself and regretted.

Ray.

emmrecs wrote on 7/31/2021, 1:52 PM

@CubeAce

Hi Ray.

Thanks for that screenshot. Yes, I see where the confusion might well have arisen from. It's something I want to discuss with other moderators and Magix staff; the use of the word "upgrade" in that image is not helpful, to say the least!

Jeff

ericlnz wrote on 7/31/2021, 7:22 PM

@emmrecs

Jeff, this has been discussed in other threads. The popup item that appears when VMS users open their program (if they have newsfeed activated in preferences) and the email VMS users received clearly indicates MMS18 is an UPGRADE. There is no "touting". In my opinion it is clearly misrepresentation and in breach of most countries consumer protection legislation. Do Magix not have a legal department? I'm amazed they allowed this to happen.

CubeAce wrote on 8/1/2021, 2:25 AM

@Terje-Olufsen @emmrecs @ericlnz

I think this is yet again the marking division being given an impossible task.

How can you convince anyone to pay for a cross-grade? Especially when the two programs in question are approximately the same generation. They only try to get on with a job they are asked to do.

Personally I think an announcement that the program was being dropped would have been better and a further announcement that an alternative program with full backwards comparability with VMS17 projects would be available on the next release of MEP would have been better for all concerned, along with the offer for a cheap upgrade path to the next level of Vegas product for those wishing to stay on the platform.

But we all know Magix does not do this. Old versions of their products end of lifespan are never announced and the forums have to deal with the inevitable fallout of what hits the impeller blades when such products no longer work.

Ray.