Comments

emmrecs wrote on 10/26/2022, 3:54 AM

@NeoInTheMatrix

Welcome to the Magix user to user forums.

As a first step try disabling any Firewall or Antivirus software you have running during the download. Sometimes these can interfere with the download an/or installation process.

If that produces no improvement email infoservice@magix.net, explain what is happening and ask if they can give you a link to the download of the FULL program rather than the Download Manager.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

NeoInTheMatrix wrote on 10/26/2022, 10:20 AM

Already disabled; downloaded other Magix products, but this one gives me a fit. I'll take your advice and email infoservice for link. Thank you!

Jeff