Movie Edit Pro Premium 2014 / 2017 - Cannot create a screen recording - audio 192000?

george_ogden wrote on 9/18/2016, 5:23 AM

Anyone know how to get Magix Movie Edit Pro Premium 2014 or 2017 to create a screen recording?

When attempting to create a sceen recording the following error appears...

I've tried ALL the standard options up to 48000 and manually entering 192000 isn't accepted.

Thanks for any advice as to what's wrong.

Cheers

P.S. My audio device does support 4800 and all the rest!

 

Comments

emmrecs wrote on 9/18/2016, 7:33 AM

First, what is your audio device?  It sounds very much as if it is "set" to 192kHz but MEP expects 48kHz.  

OTOH, if you are using the standard Windows audio (which, to my knowledge, will not go anything near to 192kHz) I wonder if it is somehow confusing MEP into believing that is what it is outputting.

Which version of Windows, btw?

I should add, I have never attempted to use this feature in any MAGIX program, but I have a suspicion that more than one question about this has been posted to these forums over the years, indicating similar problems with using it.

Jeff

Last changed by emmrecs on 9/18/2016, 7:33 AM, changed a total of 1 times.

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

george_ogden wrote on 9/18/2016, 9:05 AM

Thanks for responding -I'd  be grateful if you'd give it a try and see if you get a different result.

I did search the forums for any post concerning "19200" but there are only a couple of other posts, one in Dutch, and none that give an answer to the problem.

System Specs.

MEP 2014 & 2017, Windows 10 Pro 64bit, Intel(R) Core(TM) i7-3770 CPU © 3.40GHz 3.90 GHz, 32Gb RAM, NVIDIA GeForce GTX 670, NVIDIA High Definition Audio (NVIDIA Virtual Audio Device (Wave Extensible) (WDM))

Cheers

johnebaker wrote on 9/22/2016, 5:18 AM

Hi

To record sound from screen capture it looks like you do not have the correct source enabled in Windows.

Right click the speaker icon in the system tray and select Recording devices.

Right click in a blank area of the centre pane and check the two options Show disabled devices and Show diconnected devices as shown below.

 

You should now see a Stereo mixer that is disabled - right click it and enable it.

In MEP you should now find the Stereo mixer as a recording source.

Note: disable or turn down the computer sounds in the Windows volume mixer, otherwise you will also record any sounds the computer system makes.

HTH

John EB

 

 

Last changed by johnebaker on 9/22/2016, 5:18 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

george_ogden wrote on 9/22/2016, 7:44 AM

Thanks for taking the trouble to respond John but I'd been there and tried all that.... although "stereo mix" isn't an option...?

 

I think this'll be something to do with my OS being Windows 10 although I can't be sure....  I hadn't attempted to create a screen capture using MEP 2014 with Windows 7 so I can't be entirely certain. 

The audio works correctly in every other application, including screen grabing with Screencast-O-Matic (although the audio in the MP4 output, but ONLY when imported into Magix, is out of sync. It's OK at the start but gradually lags towards the end - no matter what I've tried - adjusting bit rates, re-generating the frame table, time strertching etc. etc.  

Anyway, I'm reasonably sure it's an MEP problem although Magix Support appears to have washed their hands of answering the problem since I'm running MEP 2014 Windows 10!

HOWEVER, I get exactly the same problem with MEP 2017 on another PC running Windows 10 so I'm still no furher forward in getting it to work.

Cheers

 

 

johnebaker wrote on 9/22/2016, 8:36 AM

Hi

The stereo mixer is still there in Windows 10 - the screenshot I posted is from Windows 10.

There are several things which can cause the mixer not to appear:

Are you using the NVidia HD Audio for playback through speakers or headphone and are the drivers up to date?

Does your computer motherboard have a built in sound chipset eg Realtek, IDT or Conexant and are the drivers up to date?

Are you playing audio back through a HDMI connection if so then try using headphones or speakers to see if the mixer installs / activates?

HTH

John EB

 

Last changed by johnebaker on 9/22/2016, 8:36 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

george_ogden wrote on 9/22/2016, 9:48 AM

Problem solved and thanks again!!

Turns out it WAS the audio drivers - something must have gone wrong when upgrading to Windows 10!

After removing and reinstalling the audio drivers I can now record the audio on BOTH Windows 10 PCs and BOTH MEP versions 2014 and 2017.

While everything else using audio was working OK I should have gone back to basics... stupid me....!

Cheers