Hi

. . . . It happens for every sound/video file I have on my computer . . . .

Do you mean every audio file no matter which format, ie mp3, wma, ogg etc , they are?

What is the source of these sound files?

Are these sound files in iTunes?

Do the sound files play in Windows Media Player?

Use MediaInfo to analyse a sound file that does not load and post the results so we can see what we are dealing with.

John EB

Hi,

Clean your computer using MalwareByte or Ccleaner you can download free version on the Web. Probably you have cookies diplaying publicity. You can check in configuration panel a new software installed recently. Scan your computer with both software.

Regards,

YR 

Alright, I'll do that whenever I can.

Hi

. . . . It happens for every sound/video file I have on my computer . . . .

Do you mean every audio file no matter which format, ie mp3, wma, ogg etc , they are?

What is the source of these sound files?

Are these sound files in iTunes?

Do the sound files play in Windows Media Player?

Use MediaInfo to analyse a sound file that does not load and post the results so we can see what we are dealing with.

John EB

It really doesn't matter what format it is; if it plays audio or video, that error will pop-up, but everything runs fine anyway.

It's not that the files are not loading; they are, but that pop-up just gets in the way and slows me down.

Hi

Please give specific answers to the question I asked - generalisation does not give any information to help pin down the issue.

John EB

It seems to be happening to .mp3, .mp4 files... that's all I've tested.

Hi,

Clean your computer using MalwareByte or Ccleaner you can download free version on the Web. Probably you have cookies diplaying publicity. You can check in configuration panel a new software installed recently. Scan your computer with both software.

Regards,

YR 

I don't exactly understand why cookies would have to do with this annoying message that pops up every I time throw something into the editor.

Hi,

Pop up windows or message is du to small software installed in your computer when you visit website or download demo software. Two software can remove advertising or pop up is MalwareByte and Ccleaner. Also you can check a recent software installed in configuration panel, software. Check date. Annoying message is due to something in your computer to generate the message and the only way to remove this action scan your computer.

Regards,

YR 

Hi

Are the mp4 video from a Toshiba Camileo video camera?

If so then you need to either:

1.     Install ffdshow which should be on the CD that comes with the camera.

or

2.     Install the x264vfw codec (a Video for Windows version) of the x264 codec.

. . . . . Use MediaInfo to analyse a sound file that does not load and post the results so we can see what we are dealing with.

It really doesn't matter what format it is; if it plays audio or video, that error will pop-up . . . .

Please do the analysis - there may be something odd about the files that is causing the pop up issue and the results may help pinpoint the problem.

Can you also post a screen shot of the message - cropped to show just the dialog box - it may help.

HTH

John EB

Hi,

Pop up windows or message is du to small software installed in your computer when you visit website or download demo software. Two software can remove advertising or pop up is MalwareByte and Ccleaner. Also you can check a recent software installed in configuration panel, software. Check date. Annoying message is due to something in your computer to generate the message and the only way to remove this action scan your computer.

Regards,

YR 

Yeah but it's not adware... it's a pop-up literally from the program itself. https://gyazo.com/d9dde6cf92d9986c2e805539e65d48b0

Hi

Are the mp4 video from a Toshiba Camileo video camera?

If so then you need to either:

1.     Install ffdshow which should be on the CD that comes with the camera.

or

2.     Install the x264vfw codec (a Video for Windows version) of the x264 codec.

. . . . . Use MediaInfo to analyse a sound file that does not load and post the results so we can see what we are dealing with.

It really doesn't matter what format it is; if it plays audio or video, that error will pop-up . . . .

Please do the analysis - there may be something odd about the files that is causing the pop up issue and the results may help pinpoint the problem.

Can you also post a screen shot of the message - cropped to show just the dialog box - it may help.

HTH

John EB

I don't use a camera... the videos I made were recorded with video capture programs.

I guess I could install that codec anyway to see if it does anything.

"I don't use a camera... the videos I made were recorded with video capture programs." That is not what you said before. Look at your first post. How do you expect someone to help if you don't supply the correct information. You were told to use MediaInfo and yet you replied that "It really doesn't matter what format it is; if it plays audio or video, that error will pop-up, but everything runs fine anyway."  Not so; doesn't happen to others, only you. Now you say that the files are not what we would consider to be normal files. Use MediaInfo and supply the correct information. Your problem likely lies with the recording parameters that you are using. Provide ALL information, recording parameters and recording program, file details, etc.

"I don't use a camera... the videos I made were recorded with video capture programs." That is not what you said before. Look at your first post. How do you expect someone to help if you don't supply the correct information. You were told to use MediaInfo and yet you replied that "It really doesn't matter what format it is; if it plays audio or video, that error will pop-up, but everything runs fine anyway."  Not so; doesn't happen to others, only you. Now you say that the files are not what we would consider to be normal files. Use MediaInfo and supply the correct information. Your problem likely lies with the recording parameters that you are using. Provide ALL information, recording parameters and recording program, file details, etc.

Seriously? I'm actually trying my best here and now you're antagonising me? This is literally all I know about the problem, and the way you just approached me in that comment absolutely pissed me off.

You know, it's kind of hard to supply correct information if you don't even know what the cause of the problem was in the first place. I didn't use MediaInfo (until now) because:

Use MediaInfo to analyse a sound file that does not load and post the results so we can see what we are dealing with.

The thing is, the file IS loading. It's loading like normally. Now that I'm actually using MediaInfo, it's not like it's going to do anything. It's not just one sound file, and each file I use in MEP '15 has different information, so how is that going to help at all? Do you want me to send the information of one of the files? That's not going to do much because I said it's happening with all .mp3/.mp4 files, and like I said: each file has different information. I really don't want to analyse every sound file (or at least the .mp3/.mp4 files) on my computer, so please explain to me what this would accomplish by doing that.

Now you say that the files are not what we would consider to be normal files.

I NEVER said that. I said it seems to be happening towards .mp3 and .mp4 files; that's all. Arguably, these two formats are the most widely used, so if you were talking about them, please explain why they aren't normal files then.

Provide ALL information, recording parameters and recording program, file details, etc.

I'm providing as much information as I can, and this is seriously all I know.

MP4 is a container that can contain different formats that can have many different parameters. MediaInfo helps determine what is in that container. The information and parameters are not all the same, which is why we need to know what format was put into the container.

I spent a half an hour going through mp3 and mp4 files from different sources trying unsuccessfully to replicate your problem. Then I see that your files are not from cameras or recordings with normal audio files that most of us use, but rather capture programs for which you have not provided any information whatsoever. I wasted my time. If you want help, provide all information, not generalities. What is your operating system. Is MEP2015 patched up to date (what is the patch version)? What screen recording programs did you use? What are the recording parameters? MediaInfo information? Provide a short sample file of each MP3 and MP4 for us to try out. Provide information on everything that you did.

No one else can see your computer screen. No one knows what you did or what is causing the problem, so you have to provide all of that information or we are just guessing, which is what happened here.

As for me, I have spent enough time on this.

Hi

@ The-Tesla-Hunt

. . . . You know, it's kind of hard to supply correct information if you don't even know what the cause of the problem was in the first place . . . .

On the contrary supplying the information is easy - especially when specific information has been requested and how to get it has been given.

This forum is provided by Magix and run by the members who give up their time and use their knowledge and skills in order to help others.

. . . . that comment absolutely pissed me off . . . .

Had we had the required information from the start, ie the MediaInfo data, we would not be at the stage where frustration, all round, has set in.

There are many members here who have a wide experience of screen capture software, issues with MEP and other software - in order to help you we must have the requested information.

The fact that the video files are from screen captures tells us, as John CB, has pointed out that the files you are trying to use are none standard.

Many screen capture programs either use odd settings for the video or variable bitrate video and audio. That is why we need the MediaInfo information.

John EB

EDIT 2: I've finally found the problem! It's because the project's sample rate at something different than the sounds I'm trying to add into it. My project's sample rate is at 48000, but if I add a sound/video file at a sample rate different from that (ex. 44100), then I get the "this file has no sample data" error.

Are you sure it is just that? MEP has always had no problem with 44100khz imports because it is set up to import CD tracks which use that sampling rate.

Sounds like you are warm though but interestingly I was reading a Post possibly in German a few days ago where a guy had problems with some because the data rate (kbps) was non standard and I think it was something like 154kbps like your info is showing. He did not believe it after some other experienced users suggested it, until he tried changing it himself.

Ss

EDIT 2: I've finally found the problem! It's because the project's sample rate at something different than the sounds I'm trying to add into it. My project's sample rate is at 48000, but if I add a sound/video file at a sample rate different from that (ex. 44100), then I get the "this file has no sample data" error.

Are you sure it is just that? MEP has always had no problem with 44100khz imports because it is set up to import CD tracks which use that sampling rate.

Sounds like you are warm though but interestingly I was reading a Post possibly in German a few days ago where a guy had problems with some because the data rate (kbps) was non standard and I think it was something like 154kbps like your info is showing. He did not believe it after some other experienced users suggested it, until he tried changing it himself.

Ss

I'm absolutely sure. I've tested this numerous times and I always got the same results. The file in question has to have its sample rate to match the project's preference, otherwise that message shows up.

Oh no, that's the bit rate; I'm taking about the sample rate.