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johnebaker wrote on 4/26/2022, 4:16 AM

@Paul-Brandt

Hi and welcome to the forum.

Assuming this is on Windows 10 or 11 - check the following settings are set in Windows, Internet options:

If the program will still not activate, try temporarily disabling your Antivirus program.

If that does not work are you getting any error message - if so what is the full message?

HTH

John EB
Forum Moderator

Last changed by johnebaker on 4/26/2022, 4:18 AM, changed a total of 2 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.