I started working on a movie in 2019; purchased & downloaded Movie Edit Pro Plus and I'm still using that version (2019)
I would like to update the software, becuase it is freaking out (figured a download / update needed)
Impossible to find on Magix - says it's now Movie Studio - do I need to RE-purchase software to get update?
Frustrated.
Hi
. . . . I would like to update the software, becuase it is freaking out . . . .
Updating may not help with the issue(s) you are having.
We need more information to help diagnose the issue(s) you are having:
The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s)you are working with if this is a laptop.
I would suggest you put this information in your profile signature so we do not have to keep asking for it.
What will not work, please be specific rather than a generalised comment ?
Are you getting any error messages, if so then please quote them in full or provide screen shots.
Are the graphics card drivers up to date?
A screen shot of the Program settings, Device or Display options tab would help.
It the issues occur when adding video to the timeline what video format, codec and resolution are you using - to help with this download and install MediaInfo and analyse one of the clips causing the issue and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required and in the correct format.
John EB
Forum Moderator