Comments

rraud wrote on 3/14/2020, 1:15 PM

Pro 14 was just published, keep checking

Hans-Kunz wrote on 3/16/2020, 6:05 PM

Thanks for the advice, but I really don't feel I can learn to use the program with the "Help" command. The manual is 216 pages long, so I imagine it has a lot of good information. Until I get it, the program is almost useless to me. Appreciate it.

ReverendLove wrote on 3/17/2020, 9:26 AM

Try to load it again.
Which link did you use?
The one i saved from the email reply I got after the order is just fine.

Hans-Kunz wrote on 3/17/2020, 10:33 AM

Been trying several times a day, since March 13, all with no success. It shows 216 pages downloaded, but only page 1 has any info, the rest are blank. The downloader tells me it has finished downloading (very quickly), so it is not the case of a slow connection. I am using the link I received with my order confirmation. The software link worked just fine.

ReverendLove wrote on 3/17/2020, 11:12 AM

Did you try this link?
http://dl03.magix.net/manual_soundforgepro14_en.pdf
Which viewer do you use?
I use sumatra.
https://www.sumatrapdfreader.org/free-pdf-reader.html
Works fine for me with the manual.

rraud wrote on 3/17/2020, 1:34 PM

Ok for me with the Foxit PDF viewer. All 350 pages (page 350 i assume is intentionally blank).

johnebaker wrote on 3/17/2020, 3:44 PM

Hi

When I tried to download it on the 14th - the manual was blank.

Today the download is complete - all 350 pages - and reads OK using Acrobat Reader.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Hans-Kunz wrote on 3/17/2020, 4:32 PM

RL -

I tried your link and it shows 350 pages versus 216 pages with the link that was emailed to me:

http://dl03.magix.net/manual_soundforgeaudiostudio14_en.pdf

I get the same results however, blank pages. My OS is Windows 10 and I don't have any problems downloading other pdfs'. This download ends very quickly and I have even turned off my firewall, but that made no difference. Since you others have no problem, it would appear the problem is at my end, but what?

I only use Adobe Acrobat Reader and it is current.

Thanks for the suggestions.

Hans-Kunz wrote on 3/17/2020, 4:58 PM

Good news, I was finally able to see all the pages. Checking Win 10 settings, the default for .pdf files was set to "Edge". Setting it to Acrobat Reader fixed the problem.

Thanks to all of you for your input and suggestions.

HK

ReverendLove wrote on 3/17/2020, 5:26 PM

Glad, you solved it.