Magix Vita

Alan-Kabe wrote on 9/28/2022, 8:22 AM

Hi, how can I solve this issue?

I have purchased upgrade on 2023...an the aplication does not work.

Thank for your help.

Alan Kabeš

Comments

SP. wrote on 9/28/2022, 8:51 AM

@Alan-Kabe Does it work if you temporarily disable the Windows Defender Firewall?

Alan-Kabe wrote on 9/28/2022, 9:24 AM

Hi, I do not use them... I am using MalwareBytes + Esset int.security... does that make a sense?

SP. wrote on 9/28/2022, 9:25 AM

@Alan-Kabe Not sure, but something is blocking the directory.

emmrecs wrote on 9/28/2022, 9:48 AM

@Alan-Kabe

Windows Defender is always running, even if you have a third-party AV and Firewall installed. It is a required part of Win 10! Without it, services like Windows Update will not run properly. (Clearly, I'm assuming you are running Win 10.)

Have you checked that the directory access is not being blocked by your installed AV and firewall? I doubt that Malwarebytes would cause the problem but it would be worth checking whether, if it is disabled, the directory can be accessed by MM.

Jeff
Forum Moderator

Alan-Kabe wrote on 9/28/2022, 3:18 PM

Hi Jeff, thank You for your response...but first, it so easy to turn off win.defender...look at this picture. I have it turned off in all my PC's... and yes, this PC is running under WIN 10.

It is in Czech lang., but you can trust me, it is off.

I have uninstall all Magix products, clean all with CCleaner, and ATF-Cleaner... and install it again... it was third instalation, but first with cleaning of registry etc. And now it's work.

Thank You for your help...

Maybe this procedure will help someone, as it helped me ...

emmrecs wrote on 9/29/2022, 4:08 AM

@Alan-Kabe

It is in Czech lang., but you can trust me, it is off.

I am perfectly happy to trust you. What you have highlighted is Windows Defender antivirus, not the firewall.

My experience of turning off Windows Defender firewall is that any and all Windows Updates would not install!

Jeff