magix software acting like malware

Paulgi wrote on 7/8/2020, 11:52 AM

I recently installed VEGAS and Sound Forge. I own some old versions but I really don't care, I'm just exploring and learning at this moment. Unfortunately, right after the installation I started to get spammed with intrusive gigantic ads everytime I start the system. At first I was only getting spam ads from VEGAS, so, I decided to completely remove VEGAS and never ever try it again. But now I Sound Forge started to act in the same way, huge ads trying to sell me an upgrade and no option to reject it. I'd like to keep Sound Forge installed for more time, but I'm not going to upgrade it, I installed it a couple of days ago. and thanks to this spam, I'll probably never buy anything more from Magix. But before I rush into remove all my Magix software, delete everything and burn the serial numbers, I'd like to know if there's a way to block this ads. I didn't test yet to block Magix access on my firewall, but I already tried to fix it with a few anti malware and adware software but without success. Any ideas on how to solve this?

Comments

Graham-Hawker wrote on 7/8/2020, 1:11 PM

Yes there is. Usually this is because there's a program installed which does this. I think it's called Magix Connect. Check your program list and uninstall. I presume it's the way Magix try to put customers off using their products. I managed to avoid install it in the first place (with Music Maker). However a later version introduced "news" also known as more annoying ads, but at least that was easy to turn of in the program options.

johnebaker wrote on 7/8/2020, 1:13 PM

@Paulgi, @Graham-Hawker

The program has been know by several names

Magix Connect, Connect, Magix Network Sync, Network Sync and now Update Notifier.

HTH

John EB

Paulgi wrote on 7/8/2020, 2:56 PM

@Paulgi, @Graham-Hawker

The program has been know by several names

Magix Connect, Connect, Magix Network Sync, Network Sync and now Update Notifier.

HTH

John EB

I can't find anything like that on the installed programs or in processes running. I'm going to keep looking for it but looks like Magix is doing a great job to lose users. Thanks for your help.

btw... I just found a "connect" directory inside the Magix folder. I'm going to delete that directory and everything related to it in the regedit, if Sound Forge stops working after that, I'll just quit :)

johnebaker wrote on 7/9/2020, 6:16 AM

@Paulgi

. . . . I just found a "connect" directory inside the Magix folder. I'm going to delete that directory and everything related to it in the regedit, if Sound Forge stops working after that, I'll just quit :) . . . .

Do not do that!

The program must be uninstalled correctly, at worst deleting files and folders will stop SoundForge working and you will have 'shot yourself in the foot'.

John EB

rraud wrote on 7/9/2020, 10:45 AM

Aside from uninstalling 'Connect", uncheck "Use Newsfeed to stay informed ..." in "Options> Preferences> General". If "Update Notifier" was installed along with the initial SF installation, that can be uninstalled as well. I never get any ads or annoyances.

Paulgi wrote on 7/9/2020, 10:16 PM

@Paulgi

Hi

. . . . I just found a "connect" directory inside the Magix folder. I'm going to delete that directory and everything related to it in the regedit, if Sound Forge stops working after that, I'll just quit :) . . . .

Do not do that!

The program must be uninstalled correctly, at worst deleting files and folders will stop SoundForge working and you will have 'shot yourself in the foot'.

John EB

there was no way to uninstal "connect". i deleted the directory and removed it manually from the regedit, it's clean, the problem is solved, no more ads, and sound forge is working :)

thanks a lot for pointing me to Connect ;)