Check cable normally this composite or RCA cable round end, check your set up in USA is code 1 = NTSC format. If your cable is RCA , VHS format , NTSC region. This must capture. Or your player is a SVHS this is rare because is pro level, the cable change and input is SVHS or Hi8 for Sony.
capture doesn´t work and does not recognised magix usb hardware with blue light on in windows 10. disgusting . i have download your drivers 2828, but nothing occurs
Have you loaded the magix usb from the software - I made this mistake when I first started and didn't realise it hadn't loaded automatically. Good luck!