MAGIX PRO 3 crashed when I load a video in the mainscreen.

wvdburgwal wrote on 8/11/2013, 8:28 AM

1.Start MAGIX PRO 3

2.Start a new project

3.Download a video with "free youtube downloader"

4. Load the video in the "import screen" on the right

5. With the mouse I drag the video to the left in the "mainscreen".

6. Then Magix 3 PRO gives a CRASH!!!! 

7 It startup again

 

SYSTEM:

Win 7 64BIT

4GB RAM

AMD Athlon X2 250 Dual Core 3Ghz processor

MSI Geforce GTS 250 videocard

 

WHAT DID I DO:

1. Windows Update

2. Directx 12 installed

3. Magix re-installed

4. Videocard drivers re-installed (latest version)

 

Thanx for your help!!

Comments

emmrecs wrote on 8/12/2013, 3:58 AM

Not sure why this would happen or if it can be reproduced, but I still have VPX3 on this computer so would be "happy" to download the clip you were trying to edit and test it here.

So, can you give a link to the YT page?

Last changed by emmrecs on 8/12/2013, 3:58 AM, changed a total of 1 times.

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

gandjcarr wrote on 8/12/2013, 5:01 PM

Hi,

How big is the clip you are trying to edit?  You more than meet the minimum RAM requirements, but if this is a large file, and you are running multiple applications simultaneously, you could be running out of memory which will cause the application to crash.

JMO

George

wvdburgwal wrote on 8/18/2013, 5:03 AM

Thanx for your answer,

I try to load a video from my canon camera and that works! No problems. But only when I loading a video

from youtube it will crash!! I did load a short movie in magix and it still crash!! So the RAM is not a issue! And the only program I run is Magix.

The sound of the loaded video is good, only the video itself is not good. It give's all the colors of the rainbow.