Hi, I have a problem with my Magix Music Maker 2014 v. 20.0.6.7. (operating Win10) I lost the ability to save files (the 'Export' drop down menu is light gray and I can no longer save my work as Wave, etc). Can anybody help? Thanks, Daniel
@daniel-d Maybe this was caused by a recent Windows 10 update? Does it help if you make a right click on the program icon, then on properties and then change the compatibility mode to Windows 8 or Windows 7?
Tried your suggestion but still the same. The software worked OK under Win 10 still a month or two back. I have also Magix Music Studio 2 and that one works perfectly well including the export options.
@daniel-d Okay, I would suggest you uninstall your program (you could maybe also use a tool like Revo Uninstaller for this) and reinstall your program.
Since the version of MM you are running is now ten full versions behind the latest release I strongly suspect that @SP.'s suggestion of a recent Windows Update being the cause of your problem is likely to be entirely correct. Unfortunately, I don't think there is anything that we fellow-users can suggest, other than to consider upgrading to a more recent version of MM.
I think, also, that you will not be able to create a Support Ticket directly with Magix because of the age of your software.
One possibility: when you uninstalled the program, did you ensure that ALL files, folders and registry entries connected with the previous installation were removed? The default Windows Uninstaller does not always do this and so, it is possible that whatever caused the original problem was not actually deleted from your computer. You might like to download the free Revo Uninstaller and use it, in Advanced mode, to completely remove everything connected with the installation of MM. Just remember to check carefully everything it lists as being part of the program (and which it thinks should be removed), especially since you clearly have other Magix software on your computer.
Once the uninstall is finished, reboot your computer and then try again to reinstall your software.
I have installed Music Maker 2014 for you without any problems. After I put a music file on a track, then file / export / audio as Wav was active for me. See fig.
What you could do is to delete MusicMaker.ini. When you do so, all program settings are reset to the default values including your personal settings. Some configuration settings will also be repaired. This MusicMaker.ini file will be created automatically when Music Maker is started again.