I upgraded to the magic music premium 2022 version, you did not send me an activation code or a link to download the new upgrade, please answer me
@MANOLIS-FRAGAKIS Hello! Here is just a user forum and no Magix staff but we can try to help you.
If your order confirmation e-mail is not in your spam folder you can try to contact sales support at shop@magix.net or infoservice@magix.net
Maybe your program upgraded automatically to version 2022 Premium Edition? What does the Welcome Screen of your Music Maker say? Usually it should display your version and edition.
It shows me that it has been upgraded but I do not see the benefits that even bitbox says ... the menu looks like in the version I have of 2021
@MANOLIS-FRAGAKIS You need to download the missing features from the in-app-store or the download tab.
Which version of Music Maker do you have installed? MM2022 is version 30.x.x.x.
Versions apply to the program - Music Maker.
Editions apply to additional material (plugins, instruments, Soundpools) like 2022 Premium Edition. This can only be used with Music Maker 2022 (v30.x.x.x).
You first need to install Music Maker 2022, which is free, so please answer the question above.
John CB
New music maker 2022 premium edition update don't see the benefits (The version remains in the same 2021 that I had purchased
I agree with Manolis-Fragakis!
I also "upgraded" from 2021 Premium to 2022 Premium at a cost, however there is NOTHING different about the 2022 edition! I feel like I paid for absolutely nothing! And the * and / pitch change keys are still broken (worked in all older versions).
@Mindpaint @MANOLIS-FRAGAKIS Music Maker 2022 Premium Edition will give you the Pro version of Beatbox, the Song Maker AI and you can select some Vita Instruments and Soundpools for free in the shop. If you bought an upgrade you should also have gotten some bonus plugins, for example the WizardFX Suite.
So, it is the same then, correct? The upgrade really gave me nothing since I already owned WizardFX, and could have purchased the other free offers for less. I don't use Beatbox, so that really doesn't matter either. Advertising on the home start page in my 2021 edition to upgrade to 2022 for a "deal" price, when in fact they are the same versions of MM is very deceptive.
@Mindpaint You didn't read what's included in the offer?
The upgrade really gave me nothing since I already owned WizardFX, and could have purchased the other free offers for less.
I don't understand why you didn't check what you are getting before purchasing. I wouldn't buy the latest version because there's nothing in the offer worth getting.
The upgrade really gave me nothing since I already owned WizardFX, and could have purchased the other free offers for less.
I don't understand why you didn't check what you are getting before purchasing. I wouldn't buy the latest version because there's nothing in the offer worth getting.
Well... usually when a software company offers a "new" version like 2021 vs. 2022 versions, I don't expect it to be the EXACT same software other then the number on the splash screen.
@Mindpaint You didn't read what's included in the offer?
Of course I did. I didn't "update" my version for the free stuff, I upgraded because I thought it was actually a "new" version of MusicMaker. Which it is not. It's MM2021 with a number changed in the splash/home screen.
Well... usually when a software company offers a "new" version like 2021 vs. 2022 versions, I don't expect it to be the EXACT same software other then the number on the splash screen.
It definitely is not exactly the same. First, Music Maker 2022 is free, as was 2021. You pay for Editions, not the program. I wonder if you actually upgraded the program. The start up screen looks like this:
It did not look like this in 2021.
Look at the comparison table. Open the popdowns to see the details. Everything that is marked as New will be in the Premium Edition. Some of the new features are also in the Free Edition and some in the Plus Edition.
Once you have upgraded the program, if you have purchased 2022 Premium Edition, you long in (Join button), then you activate the serial number on the above screen, then you download and install everything that is under the Downloads tab. You also got credits for some Soundpools that you can use in the Store.
So, please stop saying that nothing is new.
John CB
I think I know what happened.
My 2021 version was somehow upgraded to the 2022 version when I purchased and installed it on a new PC in early November, as my interface changed from the "older" interface to the "new opening page" you show in the screenshot above, however it still said, Music Maker Premium Edition 2021 in the exact same spot that you highlighted. It also had the new beatbox. And the version was 30.x.x.x.
I got a black Friday add that said I could upgrade to 2022 with the "new" features and the free premiums, however I believe I was already actually running 2022 without knowing this since it stated it was still 2021, but with the 30.x.x.x. version listed.
I purchased the 2022 at a greatly reduced Black Friday sale price, but I'm pretty certain that although the name changed to 2022, the version number stayed the same. I think there may be some kind of glitch where an automatic upgrade from 2021 to 2022 occurs but the name still says 2021.
I wonder if MANOLIS-FRAGAKIS can confirm this is what happened in his case as well?
By the way, I am a registered user of the premium version which I purchased in late 2020.
I think there may be some kind of glitch where an automatic upgrade from 2021 to 2022 occurs but the name still says 2021.
That is not a glitch but exactly how it works. It's just bad design from Magix that confuses many users.
When you purchased 2022 Premium Edition, you received an email with the serial number. Did you activate it in Music Maker 2022 on the screen that I showed? After that, did you download and install everything under Downloads?
John CB
When you purchased 2022 Premium Edition, you received an email with the serial number. Did you activate it in Music Maker 2022 on the screen that I showed? After that, did you download and install everything under Downloads?
John CB
I was able to reproduce the issue on one of my older PC's... Here is what happened...
From my original email from Magix at the time I purchased MM2021 I used this link for Music Maker 2021 Premium Edition: https://dl03.magix.com/musicmakerpremium2021_dlm_dizw8a.exe
and my serial number P3-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx
I downloaded and installed Music Maker from this link and activated it using my serial number from my initial purchase email.
Here's what happened when I did this... it starts a download, says preparing files in a small window titled 'extracting', then asks for language, displays a welcome to Music Maker (64bit) that contains a check box (pre-checked) that says 'Yes, I would like to install Magix add-on software for free', then an 8 stage installation begins.
Once I open the newly installed Music Maker (now with the old 2021 interface and no pre-run splash screen), under the help menu, I selected 'update program online'. If I go ahead with the update, it calls the new software a 'patch' (Music Maker patch 30.0.3.39) and downloads a 944.95 MB file. It takes quite a while to download, once done I selected 'install now'. It then removes MM2021 but doesn't say it's installing 2022, just Music Maker (64-bit).
Once done, the help screen never calls this 2022, just 64 bit and throws up ads at program start, end to upgrade to MM2022 (which I appear to already be running without know I am).
Herein lies the confusion. When updating online from 2021 to 2022 from the update software selection from the help drop-down in the program, it upgrades to 2022 (completely for free if you use your 2021 serial), but leads the user to believe it's just a major update to 2021, but not 2022. So, when you "bite" on the add, pay for ,and download and install 2022 (over what already is 2022 just without any indication it is), you get the exact same program but with the premiums the bundle includes. Thinking I was running 2021 (just an updated version) when I was actually running 2022 is the entire issue. Sorry for this confusion, but I really think the help 'about' screen should state it is the 2022 version. Also, while I do like most of the 2022 improvements, the lack of being able to use the / and * keys for sample pitch change during playback is a real deal breaker for me.
Hopefully this will help @MANOLIS-FRAGAKIS.
Long story short, we did pay for something you seem to be giving purchasers of 2021 for free, and that we already had (the 2022 premium version). So, for us, nothing actually did change after the purchase. Live and learn I guess.
we did pay for something you seem to be giving purchasers of 2021 for free, and that we already had (the 2022 premium version)
Err no!
Until you paid for the upgrade to MM Premium 2022 (aka version 30) what you actually had was MM Free 2022, with the added bonus of everything you previously had with MM Premium 2021. By buying that 2022 upgrade you then gained the full functionality of MEP Premium 2022 and its various "premium" add-ons and features.
Jeff
Forum Moderator
it calls the new software a 'patch' (Music Maker patch 30.0.3.39)
Yes it does although you can see what is in the "patch". It does this to all old versions. It comes up on my MM2019 edition. I think it's really bad by Magix. At least with MM2019 you get the option to install separately. In MM2021 it just replaces the program. Which doesn't help those whose computers can't run MM2022 properly.
Hi,
Once done, the help screen never calls this 2022, just 64 bit and throws up ads at program start, end to upgrade to MM2022 (which I appear to already be running without know I am).
Not quite. I am 100% sure that it never gave you an advert to "upgrade to MM2022." It would have given you an advert to "upgrade to 2022 Premium Edition," which is not the program. Again, the program is free and you are never asked to pay for it.
I now understand that you installed MM2021 from the link in the email for your purchase of Music Maker 2021 Premium Edition. That downloader link is the same one for everyone - the free version of Music Maker. Once installed and opened, you got a message that there was a patch, but the patch was taking you from version 29.x.x.x (MM2021) to 30.0.3.39, which is MM2022. The Edition that you have is listed separately.
Then, you would have logged in and then presumably activated using your 2021 Premium Edition serial number. This gave you everything that was for that particular edition, not the new stuff for 2022 Premium Edition. If you want all of the New 2022 Premium stuff, you have to pay for it. It does not come with the program.
The only way to know which version of the program that you have is by looking at the version number - and checking with us on this forum. It would be helpful if Magix also indicated the year of the program in the startup screen and on the About screen. I'll add this to the wish list.
John CB
I think there may be some kind of glitch where an automatic upgrade from 2021 to 2022 occurs but the name still says 2021.
That is not a glitch but exactly how it works. It's just bad design from Magix that confuses many users.
I agree.
Hi,
Once done, the help screen never calls this 2022, just 64 bit and throws up ads at program start, end to upgrade to MM2022 (which I appear to already be running without know I am).
Not quite. I am 100% sure that it never gave you an advert to "upgrade to MM2022." It would have given you an advert to "upgrade to 2022 Premium Edition," which is not the program. Again, the program is free and you are never asked to pay for it.
I now understand that you installed MM2021 from the link in the email for your purchase of Music Maker 2021 Premium Edition. That downloader link is the same one for everyone - the free version of Music Maker. Once installed and opened, you got a message that there was a patch, but the patch was taking you from version 29.x.x.x (MM2021) to 30.0.3.39, which is MM2022. The Edition that you have is listed separately.
Then, you would have logged in and then presumably activated using your 2021 Premium Edition serial number. This gave you everything that was for that particular edition, not the new stuff for 2022 Premium Edition. If you want all of the New 2022 Premium stuff, you have to pay for it. It does not come with the program.
The only way to know which version of the program that you have is by looking at the version number - and checking with us on this forum. It would be helpful if Magix also indicated the year of the program in the startup screen and on the About screen. I'll add this to the wish list.
John CB
I agree!