M2TS video files will not play or load. software freezes each time

Mark-Welch wrote on 11/30/2021, 3:45 AM

Need assistance with this as the video's wont load or play, but in window for sellection?

The system I'm running;

Processor- Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz   3.30 GHz

RAM- 24.0 GB

Hard Drives x2- SSD 256gb, HDD- 500gb

System type- 64-bit operating system, x64-based processor

Windows 10 Home- Version 21H1

Comments

emmrecs wrote on 11/30/2021, 3:51 AM

@Mark-Welch

As a first step to helping us to help you, please read this tutorial about installing and using MediaInfo to analyse one of your video files. Please post here the results of the Text view. Unfortunately, there could be various reasons why your files don't play and we really need rather more information about them!

Please also tell us exactly which version, edition and build of MEP you are currently running.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Mark-Welch wrote on 11/30/2021, 5:10 AM
BDAV: 19.5 MiB, 7 s 813 ms
1 Video stream: AVC
19.8Mbs, 1920x1080 (16x9) at 25fps AVC(High@L4)(CABAC / Ref Frames)

Above is what is stated for first clip.

But note I have three sets of recordings from 3 different cameras used for latest event...all cameras used before with Magix Movie Edit Pro 2021. This is the first time of having an issue after updating to 2022 version?

 

 

Last changed by Mark-Welch on 11/30/2021, 5:13 AM, changed a total of 1 times.

The system I'm running;

Processor- Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz   3.30 GHz

RAM- 24.0 GB

Hard Drives x2- SSD 256gb, HDD- 500gb

System type- 64-bit operating system, x64-based processor

Windows 10 Home- Version 21H1

emmrecs wrote on 11/30/2021, 8:50 AM

@Mark-Welch

We need ALL the details from the Options>Text view screen, please. Just copy and paste everything there to your next post.

Also, before updating to MEP 2022 (which edition btw, Basic, Plus or Premium) did you check the minimum requirements to run the software successfully and are you certain your computer more than meets them? The latest releases of both Movie Edit Pro and its "big brother" Video Pro X have made considerably increased demands on computer hardware with the introduction of the Infusion 3 engine. You can see my computer specs in my signature and I am finding various that VPX 13 (the latest release) is taxing my sytem pretty hard.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 11/30/2021, 9:30 AM

@Mark-Welch

Hi

From your computer specs - the i5-6600 has 4 cores and no hyperthreading and is relying on the HD 530 integrated GPU.

If there is no other graphics card then the PC is just below the minimum of the system requirements for running MEP 2022 smoothly, as soon as you add effects, collages etc, playback will stutter.

We need the full MediaInfo data as to why the clips will not import.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.