Lost Serial Number for Sony Vegas Pro 14

Nathan-Miles wrote on 11/30/2020, 7:24 AM

I'd like to reinstall my Sony Vegas Pro 14 because I had to reinstall Windows. Unfortunately I can only find my Order Number. I have purchased it digitally so I do not have a box with the serial number.

In my Magix account the only product listed however is Vegas 13 trial, but not my Vegas Pro 14.

How can I contact support to get my serial number? I probably have a problem with my account (maybe old account? 2 Accounts?) I cannot solve. I can prove the purchase. Any link that leads to support is a dead end without direct contact info.

Any help please?

Comments

emmrecs wrote on 11/30/2020, 8:01 AM

@Nathan-Miles

Please read this pinned post and follow the advice given there.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam