Hello!
So I purchased an annual subscription of Loops Unlimited in March or April of 2021. I was really into attempting to crank out jams using this software for a while, but life and my work got in the way. I've also changed debit cards since then.
I recently got the urge to create music again, but I'm having trouble renewing my subscription for Loops Unlimited. My software is acting like I still have it purchased, despite it no longer showing up as a subscription. On the other hand, the product definitely knows my subscription isn't active, as any soundpool that I downloaded using it is not available. I'm not sure how to remedy this.