Login issues

Joshua-Schroeder wrote on 1/8/2022, 11:04 PM

i cant login to the store everytime i try to login it says there is a problem with purchasing. ive logged in to the store on the website but everytime i open the program and try to log in it says there is a purchasing problem what do i do?

Comments

SP. wrote on 1/9/2022, 2:14 AM

@Joshua-Schroeder You could try to go into the program settings (gear icon in the top left) and click on the button to clean up the store (on the right side). This will delete the cache of the store. Maybe it will help.

Joshua-Schroeder wrote on 1/21/2022, 11:30 AM

it says there was a problem with the purchase what should i do now?

SP. wrote on 1/21/2022, 12:24 PM

@Joshua-Schroeder Does this error message still appear after cleaning the store?

Andrew-Bush wrote on 1/23/2022, 2:31 AM

I have sthe same issue nothing seems to resolve it it happened after I installed the program on to a new computer