Locked out of my Vegas Movie Studio 17 Suite Error Code-24

Tim-Mathews wrote on 8/14/2021, 8:12 PM

Vegas Movie Studio 17 Suite, Win10, HP Intel i7. I purchased my video editor in Jan 2021.  I installed and registered it.  I used is a few times.  Today I try to launch my video editor and I get the product registration dialogue box with my product key and email address already filled in telling me to register the product.  I cannot seem to get past this box.  The only options are try to register it (where it tells me that the that key is associated with a different email address), or cancelling out. Error code-24. I have only found one post with a similar problem but no suggested solution was suggested.  

Comments

johnebaker wrote on 8/15/2021, 1:05 AM

@Tim-Mathews

Hi

Welcome to the forum albeit the wrong one.

Vegas products have their own forum - see the Important posts at the top of this forum here.

If you eventually upgrade to Magix Movie Studio 18 then do note this is a different product, Vegas Movie Studio has been discontinued by the Vegas Creative Software division.

John EB
Forum Moderator

Last changed by johnebaker on 8/15/2021, 1:05 AM, changed a total of 1 times.

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