Hi,
Today i purchased Sound Forge Audio Studio 14 and even after installing with English language, it shows some different language. How that can be changed to English? also it stops frequently and very buggy.
Please support.
Thanks.
Provide some background info, i.e., OS, source of the AS14 download, exact description of the bugs. Stops frequently during recording? Playback? Rendering/conversion? Are you using an audio interface? If so, which one? Etc.
The first time I installed AS14 on Windows 10, I had no language issues, and the program played back and recorded without any freezing.
I would recommend uninstalling SF with third-party uninstaller that removes leftover data. (Revo Uninstall, and Geek Uninstall are two that are highly regarded and have freeware versions). Cold booting the PC prior to reinstall is recommend as well.
Download the latest Sound Forge Audio Studio 14 build from the Magix Service Center> My Products and reinstall.
As @Former user stated, more information is needed to help with the behavior issues if they continue after reinstalling.
btw, welcome to the Magix Sound Forge user-to-user community forum @baiju .
OS: Win10x64;
already did uninstallation<=>re-installation, but no luck.
Try uninstall with one of the above uninstallers. The default Win uninstaller leaves data behind that can be causing the issue.
OS: Win10x64;
already did uninstallation<=>re-installation, but no luck.
You seem to be providing as little info as possible. That makes me uneasy about continuing to help.
I sure wish I didn't feel compelled to ask, "From where did you download the installer?" so often. I NEVER have to ask on other audio software forums, but I have to do it on the Magix user forum A LOT. Very disturbing.
OS: Win10x64;
already did uninstallation<=>re-installation, but no luck.
You seem to be providing as little info as possible. That makes me uneasy about continuing to help.
I have got download link in purchase invoice email, post payment done. Using that link, i downloaded software (Sound Forge Audio Studio 14) - double-click on installer, selected English language (out of Spanish, German, Russian) - package got installed successfully on my Windows 10x64; i then restarted computer - opened the package and found that it was showing different language. I have not even used its software and its feature, since unable to read what is mentioned in menus due to different language.
I posted my query here and this is the case; please review attached snippet for reference.
I tried contacting MAGIX, but not finding their email ID to raise case and get support - it is bit wicked.
Thank you so much for helping here.
Try uninstall with one of the above uninstallers. The default Win uninstaller leaves data behind that can be causing the issue.
Sure, i did that and then posted observation yesterday. issue remains still same.
Hi
What language is Windows set to on your computer?
To contact support see these guidelines.
John EB
Forum Moderator
What language is Windows set to on your computer?
Good point John, thanks
Hi
What language is Windows set to on your computer?
To contact support see these guidelines.
John EB
Forum Moderator
English, all other apps working fine except this showing different language - only on short cut; else, menu are in English - that you can see in image that i shared above.
Hi
What language is Windows set to on your computer?
To contact support see these guidelines.
John EB
Forum Moderator
it is absolutely pathetic support to navigate through page; i tried searching simply an email id to inform support team to look into this issue - i didn't find it anywhere. and finally landed up here in forum to seek expert advise.
Hi
What language is Windows set to on your computer?
To contact support see these guidelines.
John EB
Forum Moderatorit is absolutely pathetic support to navigate through page; i tried searching simply an email id to inform support team to look into this issue - i didn't find it anywhere. and finally landed up here in forum to seek expert advise.
Challenge is, after purchasing software - i am unable to use it. also crashed and then re-installation two times... i want to return this and get refund. This is weird experience of product.
There really is very little point in ranting here; we are all fellow-users, like you.
Assuming you registered your purchase of SFAS go to this page to create a support ticket.
Jeff
Forum Moderator
i have already referred this link, but no luck - at least for this issue.
https://www.magix.info/us/support/sound-forge-audio-studio--20/
next what!! can someone please advise what next!!!
Hi
The images you posted suggest your PC has either a second language installed or a region/locale setting is wrong - check all the settings in Time and Language in particular all the options under Region and Language
John EB