Comments

SP. wrote on 7/24/2021, 2:42 PM

@Joseph-Haber Please go into the program settings and click on the button to clean up the store. Maybe this will help.

Joseph-Haber wrote on 7/24/2021, 3:35 PM

That seems to be fixing it.

johnebaker wrote on 7/24/2021, 3:36 PM

@Joseph-Haber

Hi

. . . . I purchased the Premium version, registered it, and even got the free instruments and soundpools. . . . .

Did you download and install all the extra features and functionality that were under the Download tab, if no to do so as this includes extra export formats - they should there already, however they may appear after following @SP. comment.

. . . . How do I get the program to see the premium version . . . .

The core program is the same for all versions of Music maker when you buy the Plus or Premium versions you are getting the extra features, functionality etc and become available once installed.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Joseph-Haber wrote on 7/24/2021, 3:43 PM

Thank you. I’m downloading the content now. It seems to be working now.