Issues with ACID Pro 7.0 after reinstall

Carlos-Pirela wrote on 4/27/2021, 6:27 PM

Hi, I had to reinstall ACID Pro 7.0, after perform the installation appears a screen requesting the serial number for the activation, but when I type de serial indicate that the software will closed to perform the activation, but after that the same activation windows appears.

This it´s the information:

- Serial Number Removed by Moderator Windows 10 Home Single Language, 64-Bit , Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz and 8032 MB RAM

Comments

PATIENT-X wrote on 4/27/2021, 6:59 PM

@Carlos-Pirela

Hello, Welcome

As this is a user to user public forum with no Magix employees present, please do not display product serial numbers.

I have now removed the serial number.

 

Forum Moderator

 

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard

 

 

Carlos-Pirela wrote on 4/27/2021, 7:02 PM

@Carlos-Pirela

Hello, Welcome

As this is a user to user public forum with no Magix employees present, please do not display product serial numbers.

I have now removed the serial number.

 

Exist the way to escalate the issue formaly to Magix?
PATIENT-X wrote on 4/27/2021, 7:17 PM

@Carlos-Pirela

When you try to activate Acid Pro with serial number, please temporarily disable your anti virus and firewall and try again, the server may be blocked access by your AV and firewall.

You could try and uninstall Acid Pro using the free Revo uninstaller available on the internet which removes everything including remnants within the registry and re-install and try to activate again.

Forum Moderator

 

Last changed by PATIENT-X on 4/27/2021, 7:24 PM, changed a total of 1 times.

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard