Is it worth reporting problems with Audio Cleaning Lab 4?

Clifford-Bowman wrote on 1/27/2025, 11:03 AM

I am struggling hard to love the program. So far all I get is error messages or features that don't work how I'd like. It's coming across not so much like a program with bugs as a collection of bugs with added programming to hold them loosely together. I have now found a way to actually send a report to Support (finding a button that WORKED was an education) but I can see myself spending hours if not days just reporting stuff and asking questions at this point. Like...

When I open" Audio Cleaning Lab 4" there is a GUI object called "Overview track". Handy. When I import some audio the "Overview track" populates with the entire audio track, so I can see an overview regardless of how zoomed in I am to the audio track. Useful. When I save the project I can still see the "Overview track". When I open the project... the "Overview track" has collapsed. It's completely gone! It took me quite a while prodding about to realise that the "Burger" icon to the right - the kind of thing that usually means "menu" - opens and closes the "Overview track".

1. Why does the "Overview track" close when I open a project?

2. Is there a way to stop Audio Cleaning Lab 4 from doing that?

3. I have found 2 - 3 ToolTips in the program (two of them provide info on the sound object the mouse pointer is hovering over, the other one documents the "Object FX button"). Why no love for tooltips? It can be quite a handy guide to what clicking on a thing will do without actually clicking on a thing and then trying to work out what happened...

I must admit that so far this does not look like a program with a lot of bugs - it looks like a collection of bugs stitched together with some programming :(

 

Last changed by Clifford-Bowman

PC: Alienware Aurora R7
CPU: i7-800K @ 3.70GHz
RAM: 32 GB
OS: Video Pro X12 installed on Windows 10 Pro, 22H2, on Samsung SSD 980 (800+GB partition)
OS: Also available, Windows 11, on Samsung SM961 NVMe  SSD (240+ GB partition)
OS : For gaming, Windows 10 on an OCS-AGILITY3 SATA SSD (450GB partition)
Shared Data Storage: Local storage is on a Samsung SSD 870 EVO (3.5TB partition)
Partition sizes approximate.
Display adapters : Intel UHD Graphics on M/B, basically unused
Twin NVIDIA GeForce GTX 1080 Ti (11GB RAM each, SLI linked for "Maximum 3D performance") ). Drivers up-to-date using GeForce Experience. No change except slowing down and more crashes from disabling SLI
Video ProX12 video modes:
Preview in arranger:
Standard mode (Direct3D, hardware acceleration) - NVIDIA GeForce GTX 1080 Ti (changing this to Intel UHD causes majopr crashes)
or
Compatability mode (VideoForWindows))
Preview and playback on analog recording:
Standard Renderer
or
Alternate mode 2 (Video Mixing Renderer9)
Screen: 256 x 1080 @ 60Hz, RGB, SDR (LG)

 

 

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