i got music maker 15 for xmas and have had a few issues.
firstly i kept getting the error could not load lug in vita..and most of the sounds that obviously use vita would simply not work.
i then bought and installed the soundpool 15 dvd and the sounds now work, however i still do not have vita at the bottom of the screen where it says synthesisers.
i have tried to add synth and can find vita on the window that opens up but still it does not appear.
i emailed support straight away and they sent me a system check, which i completed and sent straight back. 2 weeks have now passed with me sending more emails (and yes with the ticket number in the subject line) and i have still not heard anything back.
so any ideas would be welcome and as i titled this post is customer service/support allways this bad? if so i think its on to ebay with music maker and on to fl studio i go :(
firstly i kept getting the error could not load lug in vita..and most of the sounds that obviously use vita would simply not work.
i then bought and installed the soundpool 15 dvd and the sounds now work, however i still do not have vita at the bottom of the screen where it says synthesisers.
i have tried to add synth and can find vita on the window that opens up but still it does not appear.
i emailed support straight away and they sent me a system check, which i completed and sent straight back. 2 weeks have now passed with me sending more emails (and yes with the ticket number in the subject line) and i have still not heard anything back.
so any ideas would be welcome and as i titled this post is customer service/support allways this bad? if so i think its on to ebay with music maker and on to fl studio i go :(