iPhone MP4 Videos

Christopher-Kilpatrick wrote on 10/31/2021, 10:17 AM

Hello

I've just bought a Movie Edit Pro Plus 365 and I'm getting quite frustrated with being able to import videos taken with my iPhone. 

These videos play fine in Windows 11 but when I try to import them to my video the audio plays but I get no video. 

If I try to convert the videos within Magix to any other format, I still get the same issue. 

What am I missing?

Thanks, Chris. 

Comments

CubeAce wrote on 10/31/2021, 10:32 AM

@Christopher-Kilpatrick

Hi Christopher and welcome to the user to user forums.

We will need all the relevant information as requested in this sticky thread on the forum before we can start to try to find out what the problem might be.

It could be the footage from the iPhone or a setting within MEP or a part of your computer specifications or even a combination of all three.

A file that will play in a video playback program is no guarantee of playback within a video editing package.

Ray.

 

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PATIENT-X wrote on 10/31/2021, 10:36 AM

@Christopher-Kilpatrick

Hello, Welcome

This thread may help you here, there is instruction from Magix.

Stephen

Forum Moderator

 

Last changed by PATIENT-X on 10/31/2021, 10:37 AM, changed a total of 1 times.

 

 

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Christopher-Kilpatrick wrote on 10/31/2021, 11:19 AM

Perfect, thank you Stephen.

I set the hardware acceleration to the CPU, rather than the graphics card and I can work with the iPhone videos without needing to do any converting.

PATIENT-X wrote on 10/31/2021, 11:22 AM

@Christopher-Kilpatrick

Hi

Thanks for the update, glad you got it sorted out.

Stephen

 

 

Pc self build by me.

New photo, upgrades.

Upgraded GPU, CPU, CPU cooler, March 2025.

Azza Pyramid 804 case

Intel Core i7-13700K

Thermalright Peerless Assassin 120 digital black CPU cooler.

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce GTX1080ti Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

Lian Li UNI SL120 V2 triple fans

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