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emmrecs wrote on 3/3/2025, 4:53 AM

@Crystal-Hall

Invoice for what?

In an earlier thread here you were advised that Magix no longer sells Xara Designer Pro and that you would need to go to the Xara website if you wished to purchase an update/upgrade. Did you do this? If you are looking for the invoice for that purchase you need to visit Xara.com, not magix.info or magix.com.

HTH

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Crystal-Hall wrote on 3/3/2025, 5:44 AM

ALREADY PAID - Is there another link that need to start using?? I can access my account fine just cannot see relevant information

I know but this is on my account and when I login I have got to this link to access my account (https://www.magix.com/gb/support/my-service-center/) - since I bought it through them however I paid for this year and I need to get my invoice for my account this information and I cannot see it anywhere please help me

 

Crystal-Hall wrote on 3/3/2025, 6:20 AM

emmrecs wrote on 3/3/2025, 10:53 AM @Crystal-Hall Invoice for what?

You asked invoice for what - before I can post, I need to choose a product - the invoice is for that said Design Pro X product
 

johnebaker wrote on 3/3/2025, 7:27 AM

@Crystal-Hall

Hi

. . . . since I bought it through them however I paid for this year and I need to get my invoice for my account this information . . . .

Do you have a Magix supplied version of Xara Web Designer, v19 being the last one from Magix, or Xara Photo & Graphic Designer, and are still 'subscribing' to maintain access to the Online catalogue and/or web hosting provided by Magix?

If so, the email confirmation of purchase of the continuance of the 'subscription', is your invoice/proof of payment.

If you require something with more official eg VAT number etc then email Magix at infoservice@magix.net.

John EB
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