Invalid coupon

Alex-Urena wrote on 3/6/2021, 12:16 PM

Hello, my name is Alex and I've just made an account with you and was given a $15 coupon. The problem that I'm having now is that when I try to use said coupon to purchase a "Latin Trap" Soundpool I'm told, "Entered coupon code is invalid". My question is how can a coupon that has validity until February 2022 already invalid the same day that it's given?

Comments

SP. wrote on 3/6/2021, 1:32 PM

@Alex-Urena I don't know what you did, but if you signed up for the newsletter and got a $15 coupon, I think that coupon is only for software and not for Soundpools.

PATIENT-X wrote on 3/6/2021, 2:13 PM

@Alex-Urena

Hello, Welcome

What does it actually say on the coupon?

The details regarding the terms & conditions of that code are also mentioned in the same e-mail.

 

Last changed by PATIENT-X on 3/6/2021, 2:18 PM, changed a total of 2 times.

Pc self build by me.

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Alex-Urena wrote on 3/6/2021, 4:07 PM

@PATIENT-X

Thank you for your reply, the coupon itself is just a code that can be redeemed, but when I try to use it I'm told it's invalid by the Music Maker (64-Bit). The e-mail itself begins as such

"Hello,

 

This email includes your personal MAGIX Shop coupon that you can

redeem at www.magix.com (specials excluded).

 

The coupon has a value of US$15 | C$15

and is valid until 1 Feb 2022."

SP. wrote on 3/6/2021, 4:23 PM

@Alex-Urena That's what I thought, coupons for the shop on Magix.com only work for that domain. Soundpools are sold via Producerplanet.com. You cannot use this coupon for a Soundpool. It is just for software that isn't price reduced. Pretty worthless in my opinion because the software is often reduced much more than $15.

PATIENT-X wrote on 3/6/2021, 4:55 PM

@Alex-Urena

That soundpool Latin Trap is quite cheap on Producerplanet.com

Pc self build by me.

Azza Pyramid 804 case

Intel Core i5-13600K Processor 3.5GHz

Kingston FURY Beast 32GB (16GB x 2) 4800MHz DDR5

Geforce RTX2080 Founders edition

Firecuda 530 1tb SSD Nvme

Team Group T-FORCE DELTA MAX RGB LITE 2.5" 1TB SATA III

Corsair RM1000x 80 PLUS Gold Fully Modular ATX 1000 Watt Power Supply

5in LCD Screen

Lian Li UNI SL120 V2 triple fans

MSI Meg Unify Z690 motherboard