Comments

emmrecs wrote on 9/28/2020, 3:35 AM

@Jonathan-VazquezMaldonado

Welcome to the Magix user to user forums.

Which version of Windows are you running? Which firewall and antivirus? Does the MM installer have "permission" to contact the Magix server?

These are the very basic questions to which we need answers if we, as fellow-users, are to have any chance of being able to help you!

Also, a full description of your computer, as explained in this post, may well also offer us some ideas to suggest to you.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Jonathan-VazquezMaldonado wrote on 12/14/2020, 1:27 PM

Hi,

the issue is happening again, I am running Windows 10, using windows defender antivirus and firewall (both have been disabled but issue persisted)

I am not sure how to see of the NN installer have permission to your server.

I am using a desktop computer with the following specifics:


Processor    Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz   2.81 GHz
Installed RAM    16.0 GB

System type    64-bit operating system, x64-based processor
Pen and touch    No pen or touch input is available for this display
 

Windows has been fully updated,

hope you can help me, Best regards

SP. wrote on 12/14/2020, 1:53 PM

@Jonathan-VazquezMaldonado I think it is the best idea to ask infoservice@magix.net for a direct download link.