installation of Music Maker Professional

David-Donnell wrote on 11/24/2021, 6:14 PM

I purchased Both Move Studio Pro AND Music Maker Pro. I followed the installation. the Pro download removed the music maker I had that installed with the Movie Studio. After Install, Music Maker STLL displays it is the free version and bombards me with upgrade offers for music maker pro and movie studio pro. At no point does it give me a popup to put in the music maker pro code key. when I go to help and hit activation it sends me to your website TO BUT MUSIC MAKER PRO THAT IM TRYING TO INSTALL??!!!

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Comments

David-Donnell wrote on 11/24/2021, 6:15 PM

absolutely no direct support from the software developer. this does not bode well

browj2 wrote on 11/24/2021, 6:24 PM

@David-Donnell

Hi,

This is a user forum, not Magix Support.

There is no Music Maker "Pro." There is only one version of Music Maker and it's free. What exactly did you purchase? Please use the correct terms.

John CB.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

browj2 wrote on 11/24/2021, 10:43 PM

@David-Donnell

See also this thread.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos