Installation of a patch

musicman2043 wrote on 4/27/2022, 8:21 PM

When I start Music Maker Premium it says there is a patch to download and after doing so, while Music Maker is running, attempts to install it but keeps saying there is another app that is open that needs to be closed to continue. Where are patches loaded to download so they can be installed without Music Maker running during the process? ver. 30.0.4.44 Windows 10 Lenovo Ideapad 15IBD

Comments

johnebaker wrote on 4/28/2022, 5:12 AM

@musicman2043

Hi and welcome to the forum.

After stating the update Music Maker should automatically be closed, if it does not close Music Maker manually.

If Music Maker does close and the update will not continue:

  1. Close the update dialog and carry out a full restart of the computer using Windows start button, Power option, Restart 
     
  2. Start Music Maker, create a new project - do not add anything to the timeline, and try the update again.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.