Comments

emmrecs wrote on 9/7/2024, 5:58 AM

@James-Kinard

Welcome to the Magix user forums.

Rather more information would be useful (!!) but I'm going to assume you are referring to the list of add-ons and specifically those with the red X, indicating installation has failed for some reason. Is that correct?

If so, have you previously had any version of Movie Studio installed? If you have, it is quite possible that those add-ons are already on your computer and so do not need to be "re"installed.

As a check on this, can you open the app and go to Help>Install extra content and show us a screenshot of the list that opens. I suspect the items with the X on your previous list will show as "Installed on ..."

Jeff
Forum Moderator

Last changed by emmrecs on 9/7/2024, 5:59 AM, changed a total of 1 times.

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 9/7/2024, 7:18 AM

@James-Kinard

In addition to @emmrecs comment, from the list it looks like you have installed the trial version of the software, if you are trialling the software, then it is limited in which extra content and export options / video length are available.

If you intend to purchase the full version, activate the trial install using the serial number starting with P3- you receive by email, then the components listed with the red X should be installable.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 9/7/2024, 8:08 AM

@johnebaker

Hi John,

Are any of the add-ons downloadable to the trial version?

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 16 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 9/7/2024, 1:18 PM

Hi Jeff

IIRC, a small subset of effects and features gets installed with the trial version.

@James-Kinardto correct my previous comment re the red icons, the red/green icons are the sync status of the local folder to One Drive, they do not mean the features are not installed.

Are you using One Drive as your default working location for your documents etc?

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

James-Kinard wrote on 9/7/2024, 1:47 PM

@James-Kinard

Welcome to the Magix user forums.

Rather more information would be useful (!!) but I'm going to assume you are referring to the list of add-ons and specifically those with the red X, indicating installation has failed for some reason. Is that correct?

If so, have you previously had any version of Movie Studio installed? If you have, it is quite possible that those add-ons are already on your computer and so do not need to be "re"installed.

As a check on this, can you open the app and go to Help>Install extra content and show us a screenshot of the list that opens. I suspect the items with the X on your previous list will show as "Installed on ..."

Jeff
Forum Moderator

Hello. I apologize for the lack of information. First time on this kind of forum. I installed the full version. Not the trial. I was confused by the red "x". Usually in Windows, that means there's a problem.

johnebaker wrote on 9/8/2024, 2:03 AM

@James-Kinard

Hi

As you have the full version of the program, we are back to @emmrecs comment:

...go to Help>Install extra content and show us a screenshot of the list that opens.

It should look like this when all features/extras have been installed, this is the only place where you get a definitive confirmation that they are installed.

Any that are not can be installed from the dialog.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

James-Kinard wrote on 9/8/2024, 10:40 PM

Very cool. That seems to have been it. It now looks like the shot you shared. I'm sure as time goes on, I will have more questions as, like I mentioned, I have zero experience with anything like this.

Thanks again.