Independence free and independence pro3.2

phalke2001 wrote on 2/2/2017, 12:10 AM

Hello just downloaded the Independence paid version (2GB library and suite 3.2) and Orchestral strings. At first I could not see any difference between the two as it says in the library in the browser that these are free instruments where as I have paid for that. Also I had to try activation of the strings three times then only it came all right. For software suite it did not ask for activation and registration. Where should I contact tech support?

Comments

browj2 wrote on 2/2/2017, 9:14 AM

Hi,

You should use the Support button on the page where you bought Independence. I presume that you were in Magix-audio.com and not Magix.com. There are different Support areas and the one that you want, I think, is for the pro stuff, Samplitude. Once in and you try to open a ticket, you can open a dropdown menu and scroll down to Independence Basic. Good luck.

John

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

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phalke2001 wrote on 2/2/2017, 11:41 AM

Hi got the answer from them but instead of instruments now i have to manage passwords. It is so complicated for me.Any way I have started using the good quality strings now. So the initial teething problems are over

Kiran

browj2 wrote on 2/2/2017, 11:44 AM

Glad to hear that you have it sorted out. Yes, managing passwords is a necessary headache.

Enjoying playing the new instruments.

John

John C.B.

VideoPro X(16); Movie Studio 2024 Platinum; MM2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

phalke2001 wrote on 2/2/2017, 7:52 PM

Thank you for being with me

Kind regards