Comments

gandjcarr wrote on 1/7/2014, 4:04 PM

Hi,

You did not say which version of video easy you are using, but the import spec for the current version (2014) is

Supported import formats
Video: AVI, DV-AVI, MPEG-1, MPEG-2, MPEG-4, MTS, M2TS, MXV, QuickTime™, WMV(HD), H.264, AVCHD
Audio: WAV, MP3, WMA, Dolby®Digital Stereo
Images: JPEG, BMP

Note, .mov is not there.  You may want to try converting your .mov files to something like MPEG-4 using something like the free version of "Any Video Converter" and see if it works any better.

George

ps. The other thing you may want to try first is to update your version of Quicktime to the latest version.

chili wrote on 1/7/2014, 4:39 PM

Thanks for the quick response!!  The package is the Photo Ultimate 12.  I will try converting and updating Quicktime.  Thanks again for your help.