Comments

MarcoStorm wrote on 5/12/2020, 2:13 AM

Dear @alex-mcdonald,

to use mp3 files in Music Maker you have to buy the feature "More Tracks & Formats" in the Music Maker store.

Best regards,

Marco

alex-mcdonald wrote on 5/12/2020, 2:23 AM

good man marco, thank you

johnebaker wrote on 5/12/2020, 2:26 AM

@alex-mcdonald

Hi

If you are using the free version then you will find that the number of effects and functions is limited.

You would be better off buying the Plus or Premium version of Music Maker and get the features and functionality in one go and more economically, when you purchase you put the serial number you will be sent into the free version - this will unlock the extra content which consists of more Soundpools, Instruments, Features/Functionality - these will be available under the Downloads tab.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

alex-mcdonald wrote on 5/12/2020, 2:28 AM

i will do john, thanks

alex-mcdonald wrote on 5/12/2020, 3:05 AM

just purchased premium version and still same message ..."more tracks n formats required to use this function" 

alex-mcdonald wrote on 5/12/2020, 3:09 AM

so i couldve just paid $8/9 for more formats n features, instead of buying premium version for $80??

emmrecs wrote on 5/12/2020, 4:18 AM

@alex-mcdonald

Did you follow exactly the steps that @johnebaker gave?

when you purchase you put the serial number you will be sent into the free version - this will unlock the extra content which consists of more Soundpools, Instruments, Features/Functionality - these will be available under the Downloads tab.

I have bolded some of John's words to highlight the steps you must take. From what you write it sounds as if you have not yet downloaded all the additional content to which you are now entitled.

HTH

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

alex-mcdonald wrote on 5/12/2020, 11:16 AM

is it possible JEFF, that ive deleted the free version upon installing premuim version?? ive no idea whats going on here... with regards to free content etc... ive logged into store and given both codes and still nothing... so im defo doin something wrong.... any help would be gratefully recieved

alex-mcdonald wrote on 5/12/2020, 11:37 AM

thanks to all who took the time to help... finally figured it out ;- P

emmrecs wrote on 5/12/2020, 1:17 PM

@alex-mcdonald

Great to hear! Thanks for letting us know.

But... it might well prove useful to anyone finding this thread in the future if you could post here exactly what you had to do to resolve the problem.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 5/12/2020, 1:18 PM

@alex-mcdonald

Hi

The free version of Music is the base for the Plus and Premium versions.

When you purchase the Plus or Premium version you still have the same core program, however the activation to the Plus or Premium variants gets you more Soundpools, Instruments, more tracks, Features, Effects and functionality including VST and MP3 support among others.

See the comparison chart here.

Note for the number of tracks the comparison says min. 8 you do get up to 99 tracks as shown below.

HTH

John EB

Forum Moderator

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 23H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.